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Mercedes-Benz of Loveland

Loveland, CO

4.8
474 Reviews

4040 Byrd Dr

Loveland, CO

80538

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Showing 474 reviews

January 21, 2020

This is my second Mercedes purchased at MB Loveland, both times we have received excellent, professional and courteous service Sean and Nick both provided exceptional Service More

by Michael.durrence
Recommend Dealer
Yes
Employees Worked With
Brian Pickle, Nic Mercer, Cindy Sullivan, Kasey Sukiko Curtis, Sean Grandbois
Jan 22, 2020 -

Mercedes-Benz of Loveland responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

January 19, 2020

Awesome! Chase contacted me and accommodated his schedule to my availability. Needless to say, very professional and has an outstanding knowledge of the MB pr More

by glopezcepero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Albright
Jan 21, 2020 -

Mercedes-Benz of Loveland responded

Hello, thanks for your praise and kind comments about Chase! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 18, 2020

Mercedes of Loveland was a great place to purchase our vehicle. Ken and the rest of the team were wonderful to deal with; very smooth process. They have won our loyalty!! More

by littlebiff03
Recommend Dealer
Yes
Employees Worked With
Nic Mercer, Ken Fries
Jan 20, 2020 -

Mercedes-Benz of Loveland responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of Loveland. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

January 17, 2020

We received great customer service during the recent purchase of our new car. Ken let us test drive as many cars as we wanted and gave us the time to make our decision without the typical salesman press More

by MJ in NoCo
Recommend Dealer
Yes
Employees Worked With
Brian Butler, Alex Clarke, Nic Mercer, Ken Fries
January 17, 2020

Ken was great! Even though I didn’t buy a Mercedes from them, I bought a really nice Nissan Maxima from their used lot, they still gave me the same treatment as if I was. Really awesome dealership! More

by thestig9598
Recommend Dealer
Yes
Employees Worked With
Ken Fries
January 14, 2020

A big thank you to Carlos and the rest of the staff at Mercedes of Loveland for helping me choose and purchase a new GLE! Carlos was knowledge, patient, and kind. More

by jm_mccarty
Recommend Dealer
Yes
Employees Worked With
Brian Butler, Alex Clarke, Carlos E. Rodriguez-Sanchez
Jan 17, 2020 -

Mercedes-Benz of Loveland responded

We're thrilled to hear about your wonderful experience with us. Here at Mercedes-Benz of Loveland we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

January 06, 2020

Wonderful. I came in for a service for my 2018 GLC and went to speak to Chase about needing a bigger car when our second baby came and left with a 2019 never own More

by EmilieMarian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Sorzano, Chase Albright
Jan 17, 2020 -

Mercedes-Benz of Loveland responded

Emilie, thank you for your great feedback! Our team here at Mercedes-Benz of Loveland sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

January 05, 2020

Professional, true and to the point Nic and Sean were both professional and the made the process easy and fair. I purchased a pre owned Mercedes and Nic had actually sold it to it's fir More

by gharrison12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clarke, Nic Mercer, Sean Grandbois
Jan 17, 2020 -

Mercedes-Benz of Loveland responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 03, 2020

Nic was incredibly helpful throughout the whole process. Even when he received a much deserved promotion he made sure we were in good hands, with Chase, to manage the rest of our purchase and delivery of o More

by Michell970
Recommend Dealer
Yes
Employees Worked With
Felipe Sorzano, Chase Albright, Nic Mercer
Jan 17, 2020 -

Mercedes-Benz of Loveland responded

Thank you so much for your feedback about Mercedes-Benz of Loveland! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

December 31, 2019

We came in looking for a new vehicle for my mom. Carlos was excellent! He was very helpful in selecting the best vehicle. Carlos was also incredibly patient with my mom, teaching her all of the ins and out More

by Emmanuel P.
Recommend Dealer
Yes
Employees Worked With
Alex Clarke, Felipe Sorzano, Carlos E. Rodriguez-Sanchez, Nic Mercer
Jan 17, 2020 -

Mercedes-Benz of Loveland responded

Emmanuel, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Loveland and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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