Mercedes-Benz of Louisville

Hope to continue the business relationship All aspects of the SMART Car purchase experience were above expectations. Kareem Dailey and the Tafel staff were extremely helpful in making it happe All aspects of the SMART Car purchase experience were above expectations. Kareem Dailey and the Tafel staff were extremely helpful in making it happen. Thank You. More

Excellent Sales Service~Todd Cherry This spring we purchased our second Mercedes from Tafel Motor. Todd Cherry was our sales rep. This time we purchased a Certified New Mercedes because This spring we purchased our second Mercedes from Tafel Motor. Todd Cherry was our sales rep. This time we purchased a Certified New Mercedes because we had chosen to keep our first Mercedes (which we love), and give it our son who is now driving. After looking at other dealerships, we kept returning to Tafel to speak to Todd with our comparisons and questions. Todd was extremely patient, knowledgeable, and considerate of what we needed. He followed up with us after each visit until he found a car that met our needs. We've had the vehicle for over 3 months now, and love it! We appreciate Todd's service and his enthusiasm. We will definitely recommend others to visit Todd at Tafel Motor. More

I love my CLA250 I love my new CLA250. It is one of the smartest purchase that I have ever made. David made the whole process very enjoyable. The delivery specialist I love my new CLA250. It is one of the smartest purchase that I have ever made. David made the whole process very enjoyable. The delivery specialist Megan was very knowledgable about the car so i left knowing how use most of the features available. The car drives and looks great. I can not wait to take it out on a road trip. More

Recent GLK purchase At 63 years old, I've made many car purchases over the years. I've always dreaded when it was time to replace a vehicle because of going through the t At 63 years old, I've made many car purchases over the years. I've always dreaded when it was time to replace a vehicle because of going through the typical hassle at dealerships.This was by far the most pleasurable experience we've ever had. There was no real "pressure" by any of the Tafel Motors team. Jeff Hovious was extremely helpful and simply sold us with his knowledge of the vehicle and his extremely friendly ,helpful personality. Then, once we made a decision, there was an entire group that stayed until after 7 PM to finalize the paperwork, prep the vehicle, and deliver it to us even though the dealership was officially closed at 5. And all with smiles on their faces! My hats off to the dealership and all of the employees involved. Thank you to all for changing my outlook on vehicle shopping. Bob and Peni Hollenbaugh Louisville, KY More

Great experience We had a very comfortable experience with Tafel Mercedes .Skylar and Jeff know there business very helpfully.They left no questions unanswered.They ma We had a very comfortable experience with Tafel Mercedes .Skylar and Jeff know there business very helpfully.They left no questions unanswered.They made us feel good about our purchase. More

Lexus GX 470 No Hassle, excellent service, never presured or even gently pursuaded to purchase. I priced similar SUV's within a 100 mile radius, checked trade-in a No Hassle, excellent service, never presured or even gently pursuaded to purchase. I priced similar SUV's within a 100 mile radius, checked trade-in and private sale prices on both my Corolla and the Lexus, and walked away feeling very comfortable that I was treated fairly. Most of my pricing was done on line and after I made an offer the auto and paperwork were ready when I arrived to pick it up. Maybe forty-five minutes and I was out the door. And to be honest most of that time was me inspecting the car and the sales team connecting my phone to the Bluetooth and demonstrating the Navigation system since my wife and I are not very tech orientated. Mostly higher end auto's, but if this fits your selection I would strongly recommend you stop by to check thier inventory. More

ML 350 Purchase I was looking at a BMW X3 and I told the salesman that I would not buy until I gave Eric Torsch the opportunity to show me a Mercedes SUV. When I got I was looking at a BMW X3 and I told the salesman that I would not buy until I gave Eric Torsch the opportunity to show me a Mercedes SUV. When I got to Tafel Motors, Eric showed me my choices and staid until 9:30 PM to make sure that I was not just satisfied but excited with my purchase. The whole staff was pleasant making me feel comfortable with a stressful decision. I would recommend any of my friends to call Eric Torsch. This is the fourth Mercedes I have bought from Eric at Tafel Motors in Louisville KY and hopefully not the last. More

Sales Experience This is to advise you of my sales experience with Tafel Motors/ Jeff Hovious. Jeff, was very knowledgeable and helpful. This was a very transparent, q This is to advise you of my sales experience with Tafel Motors/ Jeff Hovious. Jeff, was very knowledgeable and helpful. This was a very transparent, quick and painless transaction. I have done business with James Motors and will choose Tafel the next time I am in need of a vehicle. I am looking at purchasing my son a car in a few months, and Jeff is already searching for the right match. Thanks Cindy Kelsey Payne More

Awesome Experience Tafel got it right. From the initial online contact through driving off the lot, my experience with Tafel has been nothing but awesome. Tafel's sales Tafel got it right. From the initial online contact through driving off the lot, my experience with Tafel has been nothing but awesome. Tafel's salesperson - Kareem is not your stereotypical salesperson. Due to his professionalism, we quickly negotiated prices for my purchase and trade-in. Paperwork took about 10 minutes and I was in on my way after Kareem explained the nuances of my purchase. Tafel demonstrated keen customer care by offering to pay for my overnight hotel stay since I was not from area. Tafel is definitely at the top of my list for future auto needs. More

car lease through brad blackburn. Tthe previous lease milage was used up and we came in not knowing which route we would take. Brad was very helpful in showing the advantage of star Tthe previous lease milage was used up and we came in not knowing which route we would take. Brad was very helpful in showing the advantage of starting a new lease on a new car and we are very happy with the new car and the service we received. More