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Mercedes-Benz of Louisville

Louisville, KY

4.7
920 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 920 reviews

July 04, 2014

Great experience Working with Skyler Crush and Jarress Turner was a real pleasure. They were great. I would recommend them to anyone looking for a new Mercedes. More

by tacallis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarress Turner, Jesse Upchurch, Skylar Crush, Wyndall Smith
Jul 09, 2014 -

Mercedes-Benz of Louisville responded

We appreciate you sharing your experience with us! Skylar and Jarress are two of our top associates, and they will be glad to hear that they made a good impression. Please tell your friends about them! Referrals are how we grow the Tafel family and make sure that everyone has the opportunity to experience the best dealership in the business. Feel free to stop by anytime and visit us!

July 03, 2014

Charles Bleuel We have purchased 2 new Mercedez vehicles previously from Charles Bleuel. We were searching for a used car for a teen ager as a first car. Charles k More

by Voyles4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bleuel
Jul 03, 2014 -

Mercedes-Benz of Louisville responded

Thank you for your feedback! We pride ourselves not only on our new Mercedes-Benz inventory, but on our quality pre-owned vehicles too. Charles will be pleased to hear that his hard work made a long-time customer satisfied again, and we hope your friends will be equally pleased with him and Tafel Motors. Please tell your son to be safe and enjoy his first car!

July 03, 2014

Todd Cherry at Tafel motors This is the second Mercedes being bought from Todd Cherry. He is fantastic to work with. He went over and above to please us. We will definitely work More

by Eprusz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry, Todd Cherry
Jul 03, 2014 -

Mercedes-Benz of Louisville responded

Thank you for giving us your feedback! Todd is one of our premiere salespeople, and I am sure he will be pleased to hear that he has not only served a customer in the present, but has also gained a customer in the future. Please feel free to stop by the dealer any time, and have fun with your new ride!

July 01, 2014

Perfect Experience We were looking to purchase our daughter a new GLK Mercedes she was driving a C class Mercedes we purchased from them 2 years ago they were very profe More

by Pyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn
Jul 02, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to share your experience with us! We pride ourselves on a family atmosphere at Tafel, and that means our entire staff working towards bettering your time here, not just the salesperson. Brad and the rest of the team will be heartened to hear that they have served you well. We are glad to hear that you and your daughter had a good enough experience with the Mercedes-Benz brand that you decided to visit us again. Please tell her to enjoy her new vehicle!

June 30, 2014

Fantastic Experience!! Fantastic experience in dealing with Tafel Motors on our recent purchase of a new C-300. Todd Cherry takes away all the pain of buying a new car, and More

by rrightor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Todd Cherry
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

All sales make us happy, but we are especially glad to hear that we have made your 4th car from Tafel as enjoyable of an experience as the first. Consistently happy customers makes for a strong business, and stories like yours affirm our commitment to continued dedication to customer service. I am sure Todd will be pleased to hear that you are so satisfied. Have fun with your new C-300!

June 29, 2014

Great Experience. My sales experience at Tafel Motors was great. The staff was friendly and the dealership was top notch. I have a wonderful G500 that I could not be More

by Ricko1492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

At Tafel, we strive to make the sales process a comfortable one, without the stress that is normally associated with buying a car. We are very happy to hear that we succeeded in your case. The G500 is an excellent vehicle, please enjoy it to the fullest

June 28, 2014

Great Experience. We had a great experience yesterday at Tafel Motors. The staff is all very friendly and of course they did a great job to take care of us. Our sales r More

by yasin180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

We are glad to hear that you enjoyed your vehicle and the vehicle-buying process! We believe that the quality of both is essential to creating a good customer experience. Have fun with your new car!

June 27, 2014

Great service, great people, great customer experience over all. Everyone is super friendly and helpful. Always informative. I am always offered hot chocol More

by stephanyn3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Todd Cherry
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

As much as we believe in the quality of our product, we continually stress here at Tafel that the customer experience is our business's most important aspect. We are happy to hear that we have succeeded in making a great impression on another patron. Looking forward to seeing you here again!

June 26, 2014

Dealership review I have dealt with Tafel since 1981 and have been extremely pleased with them. Eric Torsch is my contact that has been very helpful and is very profess More

by AYRKING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ERIC TORSCH, Eric Torsch
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

Tradition is a big part of the Mercedes Benz brand, and naturally we are thrilled to have lived up to this tradition of excellence with you. A thirty year business relationship is a huge accomplishment that requires both an outstanding company and an outstanding customer. I am sure that Eric will be pleased to hear of your positive review. We look forward to seeing you again in the future!

June 25, 2014

dealing with tafel Tafel Motors, Dave Mcnulty, Mercedes Benz equals great car buying experience. the only thing that could make the experience better is if tafel was loc More

by hoosier270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

While we don't foresee a move to Madison in our future, we are certainly glad to hear that your car buying experience was such a positive one! David will certainly appreciate hearing that another one of his customers was satisfied. Feel free to visit us in Louisville again if you ever need anything, and enjoy your new vehicle!

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