Mercedes-Benz of Louisville

SLOWWWWWWWWWWWWWWWWW SERVICE !!! On Sep. 9, I had an 11:00 PM appointment to put a new tire on my CLS550. I was told it would take a maximum of 45 minutes. It took over TWO HOURS !!! On Sep. 9, I had an 11:00 PM appointment to put a new tire on my CLS550. I was told it would take a maximum of 45 minutes. It took over TWO HOURS !!! (And it probably would have taken longer had not I asked an inside-manager to speed up the service.) More

Hassle-free experience I have now purchased five vehicles from this dealership, three of which were sold to me by Charles Bleuel. He takes care of my needs in a simple, fair I have now purchased five vehicles from this dealership, three of which were sold to me by Charles Bleuel. He takes care of my needs in a simple, fair and hassle-free way and always follows up on what he promises to do. More

Working with Tafel This is my 6th Mercedes bought from Tafel. All from Erich Torch. Erich knows his cars and his customers. He is patient, reliable, consistent and fr This is my 6th Mercedes bought from Tafel. All from Erich Torch. Erich knows his cars and his customers. He is patient, reliable, consistent and friendly. He never misses a chance to make sure you are being treated well long after you have bought your car. Tafel's service department is a pleasure to work with, especially Stacey Parks. My cars have always been properly cared for. I recommend Erich and Tafel to all my friends. Christian Rapp. More

Physician/MD Great experience! They beat all other Mercedes dealers in the area. No hassles with negotiation. They gave a great price on my trade in. Ask for David Great experience! They beat all other Mercedes dealers in the area. No hassles with negotiation. They gave a great price on my trade in. Ask for David Mcnulty More

Amazing I would first like to say THANK YOU to Mr Eric Torch! In the past my car buying experience has been horrible and I have a phobia of car salesmen. He r I would first like to say THANK YOU to Mr Eric Torch! In the past my car buying experience has been horrible and I have a phobia of car salesmen. He really made this experience wonderful! I was greeted and given a tour of my car, and always offered refreshments. Anytime I called or text he replied in amble amount of time. He made things clear and understandable for me. I'm in love with my car which he helped me design and I love Tafel! I could gush all day about Mr Torch and his team! I never knew quality car buying existed! I am now a life time customer! THANK YOU! THANK YOU! THANK YOU! Renada J Hall More

My Buying experience I'd like to compliment Kareem Dailey, for the excellent service He provided my wife and I on 28 Aug 2014. Mr. Dailey helped us to find the vehicle I'd like to compliment Kareem Dailey, for the excellent service He provided my wife and I on 28 Aug 2014. Mr. Dailey helped us to find the vehicle we wanted and close the deal in a very short time. He was very professional and showed concern that we were happy with the vehicle we purchased. Jeff Jackson provided excellent service in closing out the financial process and explained all the options available to us. Their, professionalism and assistance exceeded my expectations. Such a commitment to great customer service is to be commended. Sincerely, More

Couldn't Have Been Easier My wife was in the market for a CPO C-300. We were referred to Todd Cherry by a friend. I called Todd and made an appointment to look at some cars. My wife was in the market for a CPO C-300. We were referred to Todd Cherry by a friend. I called Todd and made an appointment to look at some cars. We met Todd at the dealership several days later and he showed us the CPO C-300's he had in stock. My wife picked one and took it for a test drive. Todd explained all the features on the car and made us feel verycomfortable about the entire experience. After returning to the dealership, Todd said he would get some numbers together and e-mail them to me the next day. To make a long story short, we ended up buying the car. My wife loves it and we are both extremely satisfied with the purchase experience at Tafel Motors. Todd made it a pleasure from beginning to end. I would not hesitate to recommend Tafel or Todd to any of my family or friends in the market for a new or used car. More

Love this place! Wish we could give 10 stars! Everyone went above and beyond in helping us with this purchase! This is our second vehicle from Tafel and I'm sure it wo Wish we could give 10 stars! Everyone went above and beyond in helping us with this purchase! This is our second vehicle from Tafel and I'm sure it won't be our last. More

Great service and great car I had the opportunity to purchase a car the end of August 2014 from Todd Cherry at Tafel Motors. Todd made the process simple, easy and timely. He to I had the opportunity to purchase a car the end of August 2014 from Todd Cherry at Tafel Motors. Todd made the process simple, easy and timely. He took care of my needs as a customer, and ensured my car was ready, when promised. Not only did he handle things professionally, he has always been friendly, thoughtful and someone I trust in the car business. This is the second car I've purchased from Todd, and he will continue to be my "go to person" for future needs. Thanks, Todd, for creating a great sales experience. I look forward to enjoying my new toy! More

Experience With New Car Purchase Our experience with the Tafel staff was an excellent one. From the moment we walked into the showroom until the purchase, we were never pressured b Our experience with the Tafel staff was an excellent one. From the moment we walked into the showroom until the purchase, we were never pressured by the sales representative, Wyndall Smith. Wyndall quickly assisted us with determining which vehicles would be the better choice for us. We were able to come to an agreeable price quickly with his help and the help of Jarress Turner. Overall, it was a positive, pleasant experience and we would certainly purchase another vehicle from Tafel. More