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Mercedes-Benz of Louisville

Louisville, KY

4.7
924 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 924 reviews

October 27, 2014

Exceptional buying experience I came to Tafel Motors to test drive a used trade in car (not a Mercedes). My husband and I were treated very well -- just as if we were purchasing More

by mlcorbett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Oct 27, 2014 -

Mercedes-Benz of Louisville responded

It is wonderful to hear that you had a great experience working with David McNulty! He is definitely a valued member of our team and will appreciate your caring words and recommendations. At Tafel, we strive to ensure that our customers are getting exactly what they are looking for in a vehicle, both new or pre-owned. We truly value you time and we thank you for doing business at Tafel Motors. If there is anything else we can do, please do not hesitate to contact us. We look forward to seeing you in the future!

October 27, 2014

Great experience with Jeff & Charles of Tafel Motors Charles and Jeff made my experience of leasing a new car very easy and enjoyable. They were so easy to work with and made sure to address all of my ne More

by paige.obryant.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Charles Bleuel
Oct 27, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave such kind remarks! We are thrilled to hear that Charles and Jeff were able to give you an easy and enjoyable experience when leasing your new car. We are lucky to have them as a part of our team, and they will certainly appreciate your generous words and recommendations. If there is anything else we can help you with, please feel free to contact us. Enjoy your new vehicle!

October 24, 2014

Impressive Staff I had been looking at one of their used Mercedes online for a couple of days. I was really interested in test driving the vehicle, but I was a little More

by MsPatch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McNulty, Jesse Upchurch
Oct 25, 2014 -

Mercedes-Benz of Louisville responded

Welcome to the Mercedes-Benz family! Thank you for taking the time to leave us this wonderful review. We are so thrilled that you decided to give us a visit and that you were able to get the vehicle you were looking for. David McNulty is a valued member of our staff and he will appreciate your kind comments. At Tafel, our top priority is customer service, and we are happy to hear that David and the staff provided you with a friendly and painless experience. If there is anything else you may need, please do not hesitate to contact us! Enjoy your new Mercedes!

October 21, 2014

Best car buying experience ever By far the best car buying experience ever. Being able to work out price and trade-in over the phone made the entire experience about as painless as More

by jwiscav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Oct 21, 2014 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! We are thrilled to hear that this was by far your best car buying experience! That is truly something we strive for, and we are certainly appreciative of your business. At Tafel, we genuinely work to understand our client's specific needs, and we are happy to hear that working over the phone was painless and simple. Kareem is a valued member of our staff, and he will also appreciate this generous review. If there is anything else we can do for you, please do not hesitate to contact us. We look forward working with you again in the future!

October 20, 2014

Great Buying Experience We live 2 hours a way and I looked on line for a Mercedes. Wendell Smith was my salesman and he was great. There was no high pressure and he worked w More

by mrlittle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Oct 21, 2014 -

Mercedes-Benz of Louisville responded

"Definitely a good experience" is what we like to hear! Thank you for taking the time to leave us your positive feedback. We are lucky to have Wyndall as a part of our staff, and he will be appreciative of your generous words. "The best or nothing" is what we continually strive for in all aspects of the car buying experience, and it is great to hear that Wyndall provided a good experience. Thank you for doing business with us. We hope you are enjoying your new vehicle!

October 19, 2014

I highly recommend this dealership I had a great experience. I took my vehicle in to have the tires and lights checked. While that was being taken care of I decided to walk around an More

by dadyib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Alisa Gerton
Oct 21, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave your generous comments regarding your recent visit! We are happy to hear that your questions were answered. We are confident that we can help you find exactly what you are looking for in your next vehicle. Alisa and Abel are valued members of our staff, and they will certainly appreciate your kind words. If there is anything else we can do for you, please do not hesitate to contact us!

October 19, 2014

Best sale ever The best and easiest buying of an car I ever experienced. Grat communication, fast sale, best salesperson I contact and deal with. I'm ready to buy f More

by Tolek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindee Middleton
Oct 21, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that this was the best and easiest car buying experience you've ever had! Thank you for taking the time to leave us this review. At Tafel Motors, we strive to give our clients an experience unlike any other, and it is wonderful to hear that you are already ready to buy from us again! We sincerely appreciate your business. We look forward to seeing you in the future!

October 16, 2014

Great Environment and Experience. Thanks, Wyndall Smith! I am sincerely appreciative of the attention and effort provided by Tafel representative Wyndall Smith. He clearly had my best interest at heart in a More

by NewtoBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith, Terri Mitchell, Megan DeWitt
Oct 16, 2014 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! It is great to hear that Wyndall provided you with exceptional service during the purchasing process. Wyndall is a valued member of our team and he will certainly appreciate your sincere feedback. At Tafel, we truly value our client's time and want to ensure that they are receiving nothing but the best in every aspect of their time with us. We truly pride ourselves on delivering an experience like no other. If there is anything else we can do for you, please do not hesitate to contact us. We look forward to seeing you for your first service!

October 12, 2014

OVERALL GREAT SERVICE!! My utmost gratitude goes out to my sales rep. David McNulty and the team behind Tafel Motor Company for their dedicated and exceptional service! It al More

by MARTHA24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jesse Upchurch, David McNulty, Erik Bujtor
Oct 13, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you are enjoying your new ride thanks to Mr. David McNulty! He will certainly appreciate this kind review. At Tafel, we understand that the car buying process can be an exciting and sometimes overwhelming experience, and we strive to give our clients an experience like no other. Thank you for taking the time to leave us your generous words. We hope to see you again in the future!

October 11, 2014

Very friendly Very good experience test driving GLA this morning, David was very knowledgeable about the car and made our our overall experience very positive. I wo More

by Kerro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Oct 13, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your kind comments. It is great to hear that you were able to test drive the GLA and David gave you a knowledgeable and positive experience. He is a valued member of our team and will certainly appreciate your generous words and recommendations. If you have any questions or concerns, please do not hesitate to contact us. We hope to see you in the future!

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