Mercedes-Benz of Louisville

A first-class place to buy your next car Tafel Motor Company stands out as a rare dealership where the staff is committed to your satisfaction, and will do what it takes to earn your business Tafel Motor Company stands out as a rare dealership where the staff is committed to your satisfaction, and will do what it takes to earn your business, but more importantly, to leave you satisfied and happy with your purchase. Add in a first-rate service department, and you've found your favorite dealership. Jeffrey Hovious is a shining example of what an ideal salesperson should be; willing to work with you, patient enough to make sure your every need is taken care of, and best of all, honest. I have purchased several cars before, but have never enjoyed working with anyone as much as him. From placing your order to delivery and beyond, Jeffrey kept me in the loop during the entire process. He also worked together with me and the general sales manager, Abel Bogale, to ensure that we met at a price point that made me happy. Jeffrey and Abel make a great team that strives to put the needs of their customers first. I always felt welcome to speak with anyone, or to take a test drive if I wanted. I never once felt pressured during the entire process. I can say without a doubt that I am very satisfied with the efforts they made to ensure I was happy with the deal we had negotiated. The sales experience as a whole is simply excellent. The service department is another example of why Tafel should be at the top of your list. I personally work with Terri Mitchell, probably the best service advisor I have ever encountered regardless of brand or dealership. She follows up on every service, spends time with you to find out your needs, and ensures that you are never overcharged for any work your car needs. Tafel also can often accommodate you with a loaner car if waiting or a shuttle ride don't suit you. As someone who enjoys working on cars, I really appreciate feeling that my service needs are met and exceeded - every time after time after time. The dealership itself is well kept, has many conveniences and amenities that make it a pleasure to browse, buy, or wait for your car to be serviced. With clean facilities and friendly staff, it's an enjoyable experience all its own. Did I encounter any negative experiences? To be honest, none that I can think of. Perhaps that's why I enjoyed my most recent shopping experience there so much. Nothing made me reconsider my decision to work with Jeffrey, or to go to Tafel. I think you will likely come to the same conclusion. So, in summary, with a great sales team, fantastic service, and a customer-first attitude, I can say without a doubt that Tafel is the best dealership I have worked with. If you're in the market for a Mercedes-Benz, consider them first before going anywhere else. You'll be glad you did, and you'll walk away very happy with your purchase. More

Excellent Skyler Crush Skyler best sales men in tafel, Skyler helped me to find car i was looking, To work with me like a friend, He is a best Skyler Crush Skyler best sales men in tafel, Skyler helped me to find car i was looking, To work with me like a friend, He is a best More

David is a Magnificant Sales Specialist My experience at Tafel was as wonderful as always. David is very thorough, seeking a car to fit all my requests & desires. David made the process My experience at Tafel was as wonderful as always. David is very thorough, seeking a car to fit all my requests & desires. David made the process seamless and quick! I will always go back to David Jennifer R. North More

THE BEST EVERYONE WAS VERY PROFESS. AND NICE . VERY HAPPY WITH MY NEW CAR AND WILL LET EVERYONE I KNOW ABOUT YOU . THANK YOU AGAIN . HAVE A GREAT 2015 !!! D EVERYONE WAS VERY PROFESS. AND NICE . VERY HAPPY WITH MY NEW CAR AND WILL LET EVERYONE I KNOW ABOUT YOU . THANK YOU AGAIN . HAVE A GREAT 2015 !!! DERBY JEFF More

Extremely uncomfortable. I'd spoken to the sales representative three days prior to my visit to explain to him EXACTLY what I was looking for and my price range. When I got t I'd spoken to the sales representative three days prior to my visit to explain to him EXACTLY what I was looking for and my price range. When I got there, I was met by the sales rep. who informed me that he had a car ready, the car was dirty, and also they couldn't tell me the price. They preceded to tell me that they would contact me the following day with a price, the following day came two days later. I'm not sure if the sales rep felt like I was wasting his time or what, but I will NEVER consider returning to Tafel motors again and I will share my experience with anyone whose willing to listen. Maybe the rep believed that because of the color of my skin that I wouldn't be able to afford a Mercedes, so he didn't take the extra effort to ensure a sale. Prior to my meeting with your sales rep, my heart was set on a Mercedes, and it still is, just not with your dealership. More

Kareem the Dream I will recommend Kareem, Chris, and Tafel Motors to everyone I know. These guys take service to an entirely different level. They helped me find exact I will recommend Kareem, Chris, and Tafel Motors to everyone I know. These guys take service to an entirely different level. They helped me find exactly which car worked for me and gave the best deal in town ( I know because I visted many other dealers). Me and my family will always buy our cars from Tafel because of this experience. More

Simple & Fast David has made the experiences so simple and fast. Bought the car for my wife as the Valentine's day gift. Found the car online and closed the transac David has made the experiences so simple and fast. Bought the car for my wife as the Valentine's day gift. Found the car online and closed the transaction in less than a week. Truly A Pleasure CTLiverpool... More

Best car buying experience ever We had such a great experience leasing our Mercedes from Tafel. We had the pleasure of meeting David McNulty and Jesse Upchurch who made this whole pr We had such a great experience leasing our Mercedes from Tafel. We had the pleasure of meeting David McNulty and Jesse Upchurch who made this whole process perfect. I will be going back here and think the customer service is way beyond 5 stars. I would suggest for any of my friends and family use this dealership for their next car purchase. They were amazing!! More

Like Family Great Experience... Purchased a CPO MB Hybrid E Class and the entire team was there to support...This is my 5 vehicle from Tafel and since the Volvo d Great Experience... Purchased a CPO MB Hybrid E Class and the entire team was there to support...This is my 5 vehicle from Tafel and since the Volvo days... My Sales Associate, David McNulty is more than an associate, he is a friend and always taking car of me, My Service Advisor, Matt Krebs, is a person I have trusted for over 5 years and he is a reason I come back to Tafel for service and a new vehicle. Keep It Up.!! More

They really are a professional dealership. Tafel service is excellent and responsive. Todd Cherry is a no nonsense car salesman, and I trust him thoroughly. He spends all the time necessary and Tafel service is excellent and responsive. Todd Cherry is a no nonsense car salesman, and I trust him thoroughly. He spends all the time necessary and treats you with respect and professionalism. More