Mercedes-Benz of Louisville

Best car-buying experience ever! I have been a Tafel customer for 4 years and probably won't ever go anywhere else. My most recent experience involved me trading my C300 for a GLK350, I have been a Tafel customer for 4 years and probably won't ever go anywhere else. My most recent experience involved me trading my C300 for a GLK350, with Kareem Dailey. I simply contacted Kareem via email and told him what I was looking for and how much I had to spend and he found the perfect vehicle in a matter of days. He set up a time for me to come and drive the vehicle, and had it waiting for me as soon as I arrived to the dealership. I contacted him the next day and said I'd like to consider the trade if the deal was right. Kareem worked with me until the deal was right! He is awesome and is a valuable asset to Tafel. More

Alisa Gerton and Jeff Jackson I am happy to share my experience with Alisa Gerton. Alisa was professional, courteous, patient and extremely personable. Best trait of all: she lis I am happy to share my experience with Alisa Gerton. Alisa was professional, courteous, patient and extremely personable. Best trait of all: she listened to the options I wanted and did not try to sell me a car outside of those parameters. She took the time to find the optimum vehicle to suit my specific needs and did it with a sparkling personality. I was treated fairly and both parties got a fair deal. In my opinion, Tafel is fortunate to have her on the sales team. She is a sharp witted "people person" who represents your dealership in the manner you would want. Her style and business savvy should be an example to others. She made the usually unpleasant task of buying a car a pleasurable and painless experience. I wish her well and hope her talents are recognized and rewarded. She is management material. Jeff Jackson was also professional and patient. His knowledge of finance was evident and he handled the transaction flawlessly. He too was a pleasure to work with. Overall, the purchase was positive experience, and I am happy with the car. It should be noted that it is Tafel's Service Dept. that brought me back to the dealership to purchase another car. With Alisa on your team, I have another incentive to keep coming back. More

My First New Car a 2015 Smart C Smarta Convertable. I never thought I would be able to own a brand new car, Just for fun I started looking at Smart cars on line and filled out a request for a loan. Davi I never thought I would be able to own a brand new car, Just for fun I started looking at Smart cars on line and filled out a request for a loan. David McNulty from Tafel Motors called me back and I set up an appointment with him for this afternoon. I never dreamed I would walk out with a brand new car. David made it seem so easy. He was excellent. He explained the leasing process to me and worked with the loan officer to make my dream come true. I love my new baby Mercedes. Everyone at Tafel Motors was very helpful and excited for me. My thanks to all involved. Very Gratefully Yours, Nancy Scott More

Really happy with my new ML350 I really had no idea how nice Mercedes vehicles were until my husband brought me to Tafel. We were greeted by Skylar Crush and honestly had the best c I really had no idea how nice Mercedes vehicles were until my husband brought me to Tafel. We were greeted by Skylar Crush and honestly had the best car buying experience. Skylar indulged our curiosities and showed us several models without even knowing if we were serious buyers or merely in for a bit of fun. His knowledge about Mercedes is impressive. No pushy sales tactics involved! Thank you to Skylar, Jeff Jackson (loved the drawing!), Abel (for working with us on the deal) and last, but certainly not least, Megan (for the step by step instruction on all the vehicle's fancy features). Such a pleasure. More

Over the Moon! My experience with Tafel Motors here in Louisville, KY has been nothing but excellent! They worked with us on the price of the car and then when they My experience with Tafel Motors here in Louisville, KY has been nothing but excellent! They worked with us on the price of the car and then when they brought it in from another dealer and found issues with the interior of the car they proactively replaced the defective pieces before the car was ever delivered to me. My sales agent and the manager were professional and friendly and upfront about the problems and quickly made sure the car was perfect before I drove it home. The two product concierges, Katie and Megan, were knowledgeable and helped me to learn the technical aspects of the car. The dealership even comped us our car mats, a full car detail at a future date and a dinner at our favorite restaurant. I can't say enough. More

Service at Tafel motors Eric torsch is the Best I have bought 4-5new cars from him. I had both of my cars serviced this week and Paul Welch took real good care of me. Thank y Eric torsch is the Best I have bought 4-5new cars from him. I had both of my cars serviced this week and Paul Welch took real good care of me. Thank you. Mollie Smith More

Purchase of 2010 C300 I purchased a used 2010 C 300 last week and the service provied was great. Steve McDonald never made me feel pressured to buy the car and the service I purchased a used 2010 C 300 last week and the service provied was great. Steve McDonald never made me feel pressured to buy the car and the service team made sure I felt comforable during the whole process. The process of purchasing the vehicle through tafel was painless and I felt the team genuinely cared to make me satisfied and I definitely am. More

Fast and easy Found car online and called. Very nice to deal with and took good care of us. Car was just as described. Very happy with everything. Found car online and called. Very nice to deal with and took good care of us. Car was just as described. Very happy with everything. More

G & S Auto Purchase Sandra and I are very pleased with the treatment received at Tafel. Alisha was very knowledgeable and worked with us very nicely. At first, Sandra d Sandra and I are very pleased with the treatment received at Tafel. Alisha was very knowledgeable and worked with us very nicely. At first, Sandra did not want to purchase another auto as we had just purchased a 2014 Lincoln and she thought another purchase was extravagant. Alisha worked with her to get her to accept my decision to buy. Even after the purchase, Alisha arranged a tutorial for Sandra to assist in the operation of the auto. Jarress Turner worked with the closing and he was also very helpful. We had several trade options and he was very patient with us. The process took a few days to get the trade-in agreed upon by us, but with their patience, we got things handled. We really like to auto. Gerald Uhl More

Purchase of used 2008 CLK 350 Cabriolet A couple of days ago I saw a new addition to the used lot, at 2008 CLK 350 Cabriolet. I had previously bought new a 2001 SLK 320 in 2001, but had bee A couple of days ago I saw a new addition to the used lot, at 2008 CLK 350 Cabriolet. I had previously bought new a 2001 SLK 320 in 2001, but had been looking for a good CLK Cabriolet so I could have a little more cabin room when my wife and I travel. Initially, I simply stopped in and spoke to Jeff Hovious to get some details on the vehicle and inspect the records. Later I spoke to the previous owner who had traded the car. I decided to purchase the CLK and did my research and decided what I would accept as trade payment. I went in and it took all of 20 minutes for me to reach an agreement on price and subsequently take delivery of the vehicle. I have been very pleased with everyone at Tafel since buying my SLK in 2001. This is the third vehicle that I've purchased from Tafel. Each time I've experienced superior customer experience and care. from both sales and service. That's why I keep coming back. More