Mercedes-Benz of Louisville

Absolute easiest car purchasing experience ever! From the start of the process to the driveway delivery, every detail was as expected. No surprises, no hidden costs. Steve was so easy to work with From the start of the process to the driveway delivery, every detail was as expected. No surprises, no hidden costs. Steve was so easy to work with - definitely a great asset to the Tafel team. Thanks Steve! More

Wonderful Experience I have never been one to enjoy purchasing a car at a dealership but this time was different. Alisa greeted us outside as we were looking for another I have never been one to enjoy purchasing a car at a dealership but this time was different. Alisa greeted us outside as we were looking for another Mercedes. She was professional, approachable, knowledgeable and friendly. She made what is usually a dreaded experience, very enjoyable. Throughout the process she was available to our every request and question. It was by far the best experience I have had negotiating for a car. I highly recommend Tafel. More

a smooth and seamless transaction The whole team made the experience pleasant without loss of efficiency. They did a great job and we would certainly recommend Tafel to anyone witho The whole team made the experience pleasant without loss of efficiency. They did a great job and we would certainly recommend Tafel to anyone without reservation. More

Great customer service on car left while out of town Failed to have battery charger installed in new SL550 when purchased. Left town for summer and Jeff Hovius, my sales rep., kept the car at the dealer Failed to have battery charger installed in new SL550 when purchased. Left town for summer and Jeff Hovius, my sales rep., kept the car at the dealership to make sure the battery stayed charged and had the car show room read when I picked it up after 21/2 months. Truly appreciate this quality service from Jeff. More

Good Job I find this dealership to be very friendly and customer oriented. Always feel that there is a great deal of effort put forth by the service section. I find this dealership to be very friendly and customer oriented. Always feel that there is a great deal of effort put forth by the service section. My difficulty with Mercedes, in the vehicle I currently have is the quality of the vehicle and not the quality of the service of said vehicle. More

Great job I reside in NY but Purchased my vehicle From Tafael in KY because of the great service I have received from the dealership , other local dealers where I reside in NY but Purchased my vehicle From Tafael in KY because of the great service I have received from the dealership , other local dealers where not able to get me the vehicle I wanted at a fair price , More

Secure My wife and I were very comfortable and secure in the buying process! Our sales associate was professional and made us feel truly welcome and very muc My wife and I were very comfortable and secure in the buying process! Our sales associate was professional and made us feel truly welcome and very much at ease. Not the normal experience we have had in past purchases More

Best experience of any auto dealership I have had the pleasure of driving my CLS550 for 2.5 yrs and I am able to say that I am on the verge of buying a 2016 CLS550. My experience w/Tafel I have had the pleasure of driving my CLS550 for 2.5 yrs and I am able to say that I am on the verge of buying a 2016 CLS550. My experience w/Tafel Motors, from sales, svc, finance to going in while my car is being washed, is great. Brad Blackburn, George Frazier, Jeff Jackson, et al, are always very friendly and available to assist me. After the experience of the last 2.5 yrs, I think I can say that I don't want to go to any other dealership. Jim Bosley trijabpres@aol.com More

My experience at Tafel Motors exceeded what I expected My experience in purchasing my Mercedes-Benz GLK 350 was an experience we will remember. I was in the service department getting my car serviced. Once My experience in purchasing my Mercedes-Benz GLK 350 was an experience we will remember. I was in the service department getting my car serviced. Once I join my wife in the waiting area, she informed me that she was talking to someone on the sales floor. I went to talk to the salesperson and from there our experience began. MY Wife and I were Pleased with the professional service we received from: The names appear in the order of our encounter. Matt Krebs (service advisor), Brad Blackburn (our Salesman), Abel Bogale (General Sales Manager), and Jeff Jackson (Finance Director). We appreciate the time that Brad spent going over options and answering questions. I appreciate my salesperson Brad for returning my call to answer my follow up question. More

Tafel Motors is great. Kareem is an excellent salesman. George Frazier is wonderful in the service dept. I have had many Mercedes and I am pleased that service w is great. Kareem is an excellent salesman. George Frazier is wonderful in the service dept. I have had many Mercedes and I am pleased that service will be covered this time. More