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Mercedes-Benz of Louisville

Louisville, KY

4.7
920 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 920 reviews

September 24, 2015

Tafel Motor experience Everyone at the dealership was very friendly. Our sales person Steve McDonald was outstanding and extremely helpful. We would definitely recommend Taf More

by Rixman4
Friendliness
Recommend Dealer
Yes
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave positive feedback regarding your experience at Tafel Motor Company! We are glad Steve McDonald provided "outstanding an extremely helpful" assistance. This is what we strive for at Tafel Motors, and we are thrilled you received this from our dealership. We look forward to working with you again in the future!

September 24, 2015

Great Experience Todd was so helpful from start to finish! He showed us a few different vehicles and helped us find the perfect one, all while staying within our budge More

by MelBb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey on the delivery team, Jeff Jackson, Todd Cherry
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on your CL320! We are pleased to hear that Todd Cherry, Jeff Jackson, and Joey Sanders provided the memorable experience we strive for at Tafel Motors. At Tafel Motor Company, we are committed to ensuring our customers receive exceptional personal treatment, and we are proud to hear you could not be happier with your experience at Tafel Motor Company. Welcome to the Mercedes-Benz family!

September 24, 2015

How Buying a Car should Be We worked with Skylar Crush to purchase a Toyota 4 Runner. He was very professional and honest with us. He answered all of our questions and was extre More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your Toyota 4 Runner! Skylar and the rest of the Tafel Motor Company staff appreciates your positive feedback and recommendation, and we are happy to hear your experience was "how buying a car should be." If you have any additional questions, please do not hesitate to give us a call!

September 24, 2015

Great car buying experience. Thanks to all the representatives who made my buying experience exceptional. Minimal pressure which helped me make a comfortable decision. I plan to More

by mercedes@humin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith, George Frazier
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

Ron, Thank you for such positive and kind words! At Tafel Motors, we are committed to having our customers leave with a sense of complete trust. We are happy to hear our staff provided this with an exceptional buying experience. We also appreciate you for taking the time to leave positive feedback regarding your memorable experience, and we look forward to working with you again in the future!

September 24, 2015

The way it should be Worked with Skylar Crush and the experience is the way it should be when you buy a new car for a tidy sum of money. No hard sell. No pressure. No game More

by EML
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

"The way it should be" is what we strive for at Tafel Motor Company! It is essential that we provide "the best or nothing," and we are thrilled Skylar and the rest of our staff ensured your experience was unlike any other. We appreciate your kind words and your overall positive feedback. Please give us a call if you have any questions, and we look forward to working with you again in the future!

September 23, 2015

very pleasant no hard sales very up front answered all my questions very friendly staff. I would buy a vehicle from this dealer and would recommend them to my friends.. More

by willyspud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

We are happy to hear you had a very pleasant experience here at Tafel Motors! We certainly appreciate your positive feedback and for potentially recommending us to your friends. The Tafel Motors staff is committed to creating positive relationships and memorable experiences. We are glad to know that all of your questions were answered, and we look forward to working with you again in the future!

September 22, 2015

Buying used with Jeff Mr. Jeff Hovis couldn't have been nicer to deal with. An absolute pleasure. I will be returning to Tafel for my next vehicle purchase. More

by Ajingram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

"An absolute pleasure" is what we like to hear! We certainly appreciate your kind words, and we thank you for doing business with us. At Tafel Motors, we endeavor to provide "the best or nothing," and we are happy that Jeff Hovious made your car purchasing experience pleasant and memorable. We look forward to seeing you again for your next vehicle purchase!

September 22, 2015

Professionalism of sales associate Kareem Dailey handled the purchase of my vehicle exactly how it should be done. He was professional, found the perfect car for my wife and made certa More

by Wixie44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Oct 19, 2015 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! Thank you for taking the time to leave positive feedback regarding your memorable experience with Kareem at Tafel Motors. It is wonderful to hear that Kareem found the perfect vehicle for your wife and ensured you received the best deal possible. We look forward to seeing you again in the future!

September 22, 2015

Staff Very Personable & Friendly While I didn't purchase a vehicle from Tafel Motors this time, they will definitely be considered when I am ready to purchase my Mercedes. I worked wi More

by Q27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisa Gerton , Jarress Turner
Oct 24, 2015 -

Mercedes-Benz of Louisville responded

Thank you for your positive feedback! Alisa and Jarress are valued members of our staff, and they appreciate your kind words. We are happy to know they helped you get one step closer to being a member of our Tafel family! If you have any questions, please do not hesitate to contact us, and we look forward to working with you in the future!

September 21, 2015

"Professional and exciting experience" Skylar and the entire Tafel staff were very helpful in making our auto purchase a pleasant and exciting experience. We love our new car! Thank You! More

by Lesli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Skylar Crush, Erik Bujtor, Megan DeWitt, Jarress Turner
Oct 19, 2015 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you love your new car! We appreciate your kind words and thank you for doing business with us. We are pleased that Skylar and the rest of our staff made your experience pleasant and exciting. At Tafel Motors, we are committed to creating positive relationships, and if you have any questions regarding your new vehicle, please do not hesitate to contact us. We look forward to working with you in the future!

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