Mercedes-Benz of Louisville

Excellent experience overall. Very informative salesman, toured the sales department and service department. I would highly recommend Tafel Mercedes Benz as experience overall. Very informative salesman, toured the sales department and service department. I would highly recommend Tafel Mercedes Benz as a place to purchase a new vehicle. More

Service at Tafel is poor and people are snooty... I'm on my second Mercedes and I love plan on always driving a Mercedes. I have to say, I don't feel as though I was given the level of service I sho I'm on my second Mercedes and I love plan on always driving a Mercedes. I have to say, I don't feel as though I was given the level of service I should have received yesterday. After $493.78 my car wasn't even vacuumed out. Regardless of how old or new a Mercedes is, a paying customer should get the same treatment from Tafel. Service at Tafel is poor and people are snooty... Todd Cherry is an amazing sales person! More

Excellent I would highly recommend this salesman and dealership they had everything in order. I just sat down, signed and left with the vehicle. Simple and easy I would highly recommend this salesman and dealership they had everything in order. I just sat down, signed and left with the vehicle. Simple and easy! Great, friendly and courteous staff. More

Purchasing used Mercedes at Tafel Motors. My experience purchasing my Mercedes at Tafel Motors could not have gone any better. It began with Joey Sanders working very hard to find me the car I My experience purchasing my Mercedes at Tafel Motors could not have gone any better. It began with Joey Sanders working very hard to find me the car I was looking to purchase. Sales Manager Jarress Turner was also very helpful explaining options. They both were very professional and there was never any pressure to purchase until I was ready. I strongly recommend the Tafel Motors Mercedes dealer. The team I worked with could not have been any more helpful and professional. Ben Guerry did a great job making sure I was comfortable with the car options I purchased. It was my pleasure doing business with the team and I would not hesitate recommending to my friends. More

Great experience Great experience, no issue with my advisor , he did great , some of the other associates in the building were not as friendly, I was actually interrup Great experience, no issue with my advisor , he did great , some of the other associates in the building were not as friendly, I was actually interrupted by a salesman while talking business with another salesman, he just butted in a spoke to the associate as if I were not standing there talking and did not say excuse me , but other than that had a great experience More

Easy easy easy I had been looking for a car for about 6 months . This was by far the best place that I had looked we had a wonderful experience . I had been looking for a car for about 6 months . This was by far the best place that I had looked we had a wonderful experience . More

Great job by the sales team I told Brad, what I was looking for. He put me into a perfect car, low miles lightly used...told him what I would pay, what I would take on a Trade in I told Brad, what I was looking for. He put me into a perfect car, low miles lightly used...told him what I would pay, what I would take on a Trade in, we shook hands....easy on all parties. More

Great experience, great service All my questions were answered from the test drive and the car's features, to follow-up after purchasing. A great experience with great service. I wou All my questions were answered from the test drive and the car's features, to follow-up after purchasing. A great experience with great service. I would highly recommend Tafel Motors. More

shopping for a new car Jeff Hovias is as good as it gets! Always a great experience dealing you him and Tafel Motors. I have dealt with Tafel and Jeff on several occasions Jeff Hovias is as good as it gets! Always a great experience dealing you him and Tafel Motors. I have dealt with Tafel and Jeff on several occasions, and sent as many people as I can to him. Bryan Wiegandt More

Unbelievable Sales Service Alisa Gerton was the sales representative that waited on me. She was fantastic from greeting to test drive, all questions, tour of facility, video tr Alisa Gerton was the sales representative that waited on me. She was fantastic from greeting to test drive, all questions, tour of facility, video training to follow-up call. She made the experience fun and took all the tension out of purchasing and automobile. I would highly recommend her to friends and family. I hope she is there when I plan to purchase another new car. More