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Mercedes-Benz of Louisville

Louisville, KY

4.7
920 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 920 reviews

March 31, 2016

2011 Mercedes Benz C 300 Takel Motors, Wyndall Smith, and Dana Smith made for a wonderful & stress free car buying experience on Saturday March 26. Thank you for your hospita More

by Kevin Lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith, Dana Banks
Apr 02, 2016 -

Mercedes-Benz of Louisville responded

Thank you for sharing your wonderful and stress-free car buying experience with us, Mr. Lang! At Tafel, this is exactly the kind of experience we strive to provide our clients, and we are thrilled Wyndall and Dana provided this for you! We appreciate you for sharing this hospitable and professional experience with us, and we look forward to continue building our positive relationship in the future!

March 31, 2016

Great buying experience Went to Tafel shopping for an automobile for my wife. Found exactly what she wanted and was able to make a deal on a new C-300. Charles Bleuell hel More

by papachuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Charles Bleuel, Jarress Turner
Apr 02, 2016 -

Mercedes-Benz of Louisville responded

Congratulations to you and your wife! We are so pleased to hear about your great buying experience with Charles Bleuel and the rest of the Tafel team at Tafel Motor Company! Here at Tafel, we are truly committed to providing exceptional customer service to each person that enters our dealership, and we are so thrilled Charles provided this for you! We appreciate you for taking the time to share this great experience with us, and we look forward to continue doing business with you in the future!

March 28, 2016

Treated Like a Celebrity! I have a never had an experience of purchasing a car that was so easy. Alisa was wonderful and very patient with me. She listened to what was import More

by Kim123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisa Gerton , Dana Banks
Mar 28, 2016 -

Mercedes-Benz of Louisville responded

Welcome to the Tafel family, Kim! On behalf of the Tafel team, thank you for sharing such a memorable experience with us and for those kind words! Here at Tafel, we love to hear that we are treating our clients the way they deserve to be treated, and we could not be happier that Alisa Gerton and the rest of the Tafel team treated you "like a celebrity." As a member of the Tafel family, we will be looking forward to maintaining our positive relationship with you in the future!

March 27, 2016

Great experience Alisa, was very helpful and extremely patient in answering my questions. I know very little and the Mercedes brand and she explained to my satisfactio More

by James Jackson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alisa Gerton
Mar 28, 2016 -

Mercedes-Benz of Louisville responded

Hi James! We are thrilled to hear about your great experience with Alisa Gerton at Tafel Motors! At Tafel, we train our team to be as informative, patient, and friendly as possible, and we could not be happier to hear this is the kind of service you received. We will be looking forward to continue working with you in the future!

March 27, 2016

Courteous and professional I recently went to Tafel Motor Company to test drive a car. I met with Kareem, who was very informed about cars and the process of buying cars. Alth More

by redumbrella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None, Kareem Dailey, Erik Bujtor
Mar 28, 2016 -

Mercedes-Benz of Louisville responded

Thank you for sharing your courteous and professional experience with us at Tafel Motors! At Tafel, we truly try to represent the brand of Mercedes-Benz to the best of our abilities, and we could not be happier to hear Kareem ensured you had an overall exemplary experience with us! We will be looking forward to doing business with you in the future!

March 26, 2016

First class experience The folks at Tafel did a fantastic job of helping my son buy his first Mercedes. We had the opertunity to take the car home for the night prior to th More

by Buyacar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith, Erik Bujtor
Mar 26, 2016 -

Mercedes-Benz of Louisville responded

Congratulations to your son on purchasing his first Mercedes! We are so delighted to hear the Tafel team did a fantastic job and ensured your family had the first class experience you deserve! This is something we strive to provide for all of our guests at Tafel, and we appreciate you for sharing this great experience with us. We look forward to continue providing first class experiences for your family in the future!

March 25, 2016

2016 CLS 550 Leasing I ordered my CLS and when it was delivered, my salesman, Brad Blackburn, got my car prepped, windows tinted, clearcoat applied, and when I went to pi More

by Trijabpres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Brad Blackburn, Erik Bujtor, Brandon Strong
Mar 26, 2016 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear you had a 5-star experience with us at Tafel Motor Company! At Tafel Motors, we are committed to providing our clients with the best of Mercedes-Benz, and we are so pleased the Tafel team ensured you had an experience like this while leasing your CLS 550! We also appreciate you for sharing this easy, fast, and informative experience with us, and we look forward to continue providing 5-star experiences for you in the future!

March 21, 2016

Excellent car buying experience I actually enjoyed purchasing a vehicle at Tafel. Everyone was very helpful, prompt, and friendly. My previous car buying experiences were no where More

by ashley14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Foye, Brandon Strong
Mar 21, 2016 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle! At Tafel, we strive to provide exemplary services to each person that enters our dealership,and we are so pleased to hear this is the experience you had with us! We are also thrilled to hear the Tafel team was "very helpful, prompt, and friendly," and we appreciate you for sharing this with us! Please do not hesitate to give us a call if you have any questions about your vehicle!

March 19, 2016

No judgment I was helped quickly by Mr. Wydell, he treated me very well. The man that I came to see could not be located, but the staff really did a good job of h More

by Vivian sissoko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty, Wyndall Smith
Mar 21, 2016 -

Mercedes-Benz of Louisville responded

Hi Vivian, Thank you for sharing your great experience with Wyndall and the Tafel team! We are so pleased to hear Wyndall ensured you were treated well and in a timely manner! At Tafel, this is something we try to provide to every person that enters our dealership, and we are happy Wyndall provided this for you! We also appreciate you for sharing this experience with us, and we look forward to continue building our positive relationship!

March 18, 2016

Got everything done and went as well as expected Everyone was professional. Test drove car, no over the top pressure, good presentation and information. Skylar was great and provided all the necessar More

by littlekingsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Skylar Crush
Mar 19, 2016 -

Mercedes-Benz of Louisville responded

Thank you for sharing your professional, hassle-free experience with us at Tafel Motor Company! At Tafel Motors, one of our goals is to provide experiences that suit our customer's needs, and we are so thrilled Skylar and the rest of the Tafel team got everything taken care of in one trip! Congratulations on the purchase of your new vehicle, and please do not hesitate to contact us if you have any questions!

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