Back

Mercedes-Benz of Louisville

Louisville, KY

4.7
920 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

Directions

By Type

Showing 920 reviews

April 25, 2016

My third vehicle from Tafel, that should speak volumes. Skylar Crush has been my sales guy for my last two vehicles. He is helpful, thorough and concientious. I had no hesitation in contacting him for my l More

by wales1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush, Stacy Parks, Jarress Turner, Dana Banks
Apr 25, 2016 -

Mercedes-Benz of Louisville responded

Congratulations on your third vehicle purchase from Tafel Motor Company! Here at Tafel Motors, we are truly committed to providing unparalleled service that builds and maintains positive relationships with our clients. We are so thrilled to hear this is the kind of service you have consistently received from Skylar Crush and the rest of the Tafel team! We also appreciate you for your kind words and recommendations, and we look forward to seeing you when you visit us for a courtesy wash, a cup of coffee, or just to chat!

April 23, 2016

Left a message had to call back 4 days later Asked for a price on vehicle and never got a call back. He said he would call me back next day. He had my number More

by Nobuyfromthem
Recommend Dealer
No
Employees Worked With
Todd Cherry
May 04, 2016 -

Mercedes-Benz of Louisville responded

Dear Valued Customer, Thank you for sharing your experience as feedback so we can improve our performance as a dealership. We are disappointed to read that your recent experience was unsatisfactory. As Sales Manager at Tafel Motors, my personal philosophy is that every guest at our dealership deserves to be treated with dignity and respect, and I have tried my best to train our associates to adhere to these principles. With your permission, I would like to invite you back to the dealership to speak with you directly. I would like to respectfully request a second chance to maintain our relationship. I can be reached at 502-896-4411 or you can email me at ChrisS@tafelmotors.com. Thank you for your feedback and I hope to hear back from you. Sincerely, Chris Schneidtmiller Sales Manager AMG Product Manager Tafel Motors Mercedes-Benz (502) 896-4411

April 17, 2016

We have been buying our cars from Tafel Motors since 1978. After trying other dealers in Louisville we settled on Tafel Motors since we get unbelievable treatment both from ownership and employees.Even our chi More

by Thokur A Vyas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bleuel
Apr 18, 2016 -

Mercedes-Benz of Louisville responded

On behalf of the Tafel Motors team, thank you for your kind words and for your loyalty to Tafel Motor Company! We are so honored to hear you have been a member of the Tafel family since 1978, and we cannot express our gratitude enough for the last 38 years we have shared with you! At Tafel Motors, we are truly driven to delight, and we are so pleased you have consistently received "unbelievable treatment both from ownership and employees." We are also thrilled to hear your children have received exemplary service from the Tafel team as well, and we are honored they travel to Louisville to buy exclusively from us! As always, please do not hesitate to give us a call if you have any questions about your vehicles!

April 12, 2016

Love Tafel Motors Eric Torsch has been my sales rep for the last two vehicles I have purchased. He is helpful, thorough in his explanations, courteous and always availa More

by Lynda Lannert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch, Erik Bujtor
Apr 18, 2016 -

Mercedes-Benz of Louisville responded

We are so pleased to hear about your exemplary experience with Eric Torsch and the rest of the Tafel Motors team! Here at Tafel, we are truly committed to providing this kind of service to each person that enters our dealership, and we appreciate you for sharing your great experience with us. We also appreciate you for your loyalty to Tafel Motors, and we look forward to continue giving you reasons to love Tafel Motors!

April 12, 2016

Excellent Customer Service Thank you Joey Sanders for making my experiance at Tafel Motors very pleasant. Joey was very friendly to work with...courteous, knowledgeable, honest More

by John Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Jarress Turner, Joey Sanders
Apr 18, 2016 -

Mercedes-Benz of Louisville responded

"The Tafel Motor Team is most Excellent!!!" We are so delighted to hear this Mr. Nelson! At Tafel Motors, we strive to provide the kind of excellent customer service that Joey, Jarress, and Jeff provided for you! The "top notch service" they provided exemplifies our motto, "the best or nothing," and we appreciate you for taking the time to share this wonderful experience with us! Congratulations on the purchase of your new vehicle, and welcome to the Tafel family!

April 11, 2016

EXCELLENT SERVICE Thank you to everyone at Tafel for their kindness and hospitality during my visit. I would like to give Alisa Gerton a special THANK YOU for practi More

by Danny Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Alisa Gerton , Jarress Turner, Brandon Strong
Apr 11, 2016 -

Mercedes-Benz of Louisville responded

"I think I have found a salesperson and dealership for life." Wow! We are so honored to hear this, Mr. Smith! We could not be happier to hear about your five-star experience with Alisa Gerton and the rest of the Tafel team.This is the kind of experience we are committed to providing each of our clients at Tafel Motors, and we appreciate you for sharing your overall exemplary experience with us! We are looking forward to maintaining our positive relationship in the future, and welcome to the Tafel Motors family!

April 09, 2016

Purchase Had a great experience with Kareem. I had them against another dealer and lending institute...he out hustled the rest and did a great job. More

by bobbyb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey, Erik Bujtor
Apr 11, 2016 -

Mercedes-Benz of Louisville responded

Thank you for sharing your great experience with Kareem Dailey at Tafel Motor Company! Here at Tafel, we truly pride ourselves on providing the "best or nothing," and we are pleased to hear Kareem ensured your experience was unlike any other. Please do not hesitate to give us a call if you have any questions about your new vehicle, Bobby!

April 08, 2016

Hassel free and Experienced People. Josh and Dana were very knowledgable about the product offerings and were very considerate of my time. A+++++ service and made me feel like I was a va More

by ebyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Sanders, Dana Banks
Apr 09, 2016 -

Mercedes-Benz of Louisville responded

Hi Mr. Byers! We could not be happier to hear about your "A+++++ service," and how the Tafel team made you feel like "a valuable customer." This is the kind of experience we strive to provide each person that enters our dealership, and we appreciate you for sharing this wonderful experience with us! We look forward to continue making you feel like the valuable customer you are, Mr. Byers!

April 07, 2016

Best car buying experience ever. I was thrilled with my purchase at Tafel Motors. Skylar Crush was me sales rep and went above and beyond to make a deal that I could feel good about. More

by Ky vet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Apr 09, 2016 -

Mercedes-Benz of Louisville responded

We are so thrilled to hear about your exemplary experience with Skylar Crush at Tafel Motors! At Tafel, we are committed to going above and beyond to please our customers, and we are pleased Mr. Crush ensured this was the "best car buying experience ever." We are honored to hear this will not be your last purchase with us, and we appreciate you for your kind words! Welcome to the Tafel Motors family!

April 04, 2016

Efficient and Painless Everyone was great and had no problems with the entire process. The car is very nice and am quite pleased with it. Thank you so much. More

by Al Shands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Torsch, Erik Bujtor, John Foye, Brandon Strong
Apr 06, 2016 -

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new vehicle, Mr. Shands! We are so pleased to hear the Tafel team was great and ensured you had no problems with the entire car buying process! At Tafel, this is something we truly strive for, and we could not be happier to hear about your five star experience with us! Please do not hesitate to give us a call if you have any questions about your vehicle!

...
14
...