
Mercedes-Benz of Los Angeles
Los Angeles, CA
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Smooth trandaction Great service Cannot find their names below...they are Ayman Zahran and Bryce Cummings...very friendly and worked haed to meet demands. They are supe Great service Cannot find their names below...they are Ayman Zahran and Bryce Cummings...very friendly and worked haed to meet demands. They are superb. I had to choose a name from the lai below before i can aubmit...so i did. But i dod not work with this person More
Friendly and professional this is my first Mercedez after 3years of AUDI. Gary was extremely knowledgable and friendly to meet my needs. Also special thanks to Ted Kim from A this is my first Mercedez after 3years of AUDI. Gary was extremely knowledgable and friendly to meet my needs. Also special thanks to Ted Kim from AUDI who also helped me with my first Mercedez experience. More
Awesome customer experience provided by awesome staff. My experience at MBDTLA has been very smooth. I first got in touch with Cooper who have been really nice and understanding of my needs as a customer. My experience at MBDTLA has been very smooth. I first got in touch with Cooper who have been really nice and understanding of my needs as a customer. Cooper and her team weren't pushy at all nor in a hurry to close a sale. They took their time and let me do my research about the car I wanted to buy. Since it was a cash purchase, I was able to work something out with them and they gave me an incredible deal I couldn't pass on. I then booked a flight ticket to their dealership where Edward took care of me and help me close the sale in two hours instead of a half a day at certain dealerships. It was the best experience I have never had and when I will be ready to upgrade my Mercedes or to do maintenance, I will go without hesitating to MBDTLA. Thank you guys for the formidable experience. Gabe D. More
Fantastic service from javier 5th new MB 3rd from this dealer. They are terrific. Friendly, efficient and got a great deal. Javier Lopez from internet department was easy to work 5th new MB 3rd from this dealer. They are terrific. Friendly, efficient and got a great deal. Javier Lopez from internet department was easy to work with, patient and responsive. More
Excellent service that surpasses others Without question, Downtown LA Motors provides a higher level of service than the other dealers that I have experienced during my over 25 years of dri Without question, Downtown LA Motors provides a higher level of service than the other dealers that I have experienced during my over 25 years of driving a Mercedes. From the personable and professional care of the service advisors (mine is Charles (Erik) Dorsey) to the excellent competence of the mechanics, Downtown LA Motors is unbeatable. Are all the superlatives applicable? Absolutely - and I'm sincere in what I write! If I could have another paragraph or two to write about other dealers that don't even come close to the level of service that is offered at DTLA, it would make it easier for those reading this review to understand. More
Purchase of a new car. I had a great experience at Downtown LA Motors. My sales representative, Michael Mousaed. was outstanding, He was friendly and very knowledgeable and I had a great experience at Downtown LA Motors. My sales representative, Michael Mousaed. was outstanding, He was friendly and very knowledgeable and we completed the deal with no problems. Thank you Downtown LA Motors and Michael Mousaed. More
Awesome Raymond Orosa is excellent in Sales and always comes through for his clients. Downtown L.A. Motors is an excellent dealership, too. I would highly rec Raymond Orosa is excellent in Sales and always comes through for his clients. Downtown L.A. Motors is an excellent dealership, too. I would highly recommend people to come to see Raymond in Sales! More
Schedule B service 1st time have service here , everyone is friendly and helpful , no complaint at all definitely come back here for the next service here thanks Juan Ki 1st time have service here , everyone is friendly and helpful , no complaint at all definitely come back here for the next service here thanks Juan Kim More
Always delivers a great experience My 3rd vehicle from DTLA and my 3rd time working with Frank. They always take care of you here. If you are looking for a Mercedes and great service, l My 3rd vehicle from DTLA and my 3rd time working with Frank. They always take care of you here. If you are looking for a Mercedes and great service, look no further! More
Simply Amazing! Hector & I got to the dealership,we knew what we wanted saw the inventory. Drove the one we were more inclined to and got to it. Raphael made it simpl Hector & I got to the dealership,we knew what we wanted saw the inventory. Drove the one we were more inclined to and got to it. Raphael made it simple. The car is amazing. The paper work part is a little too tedious for our personalities. But we made it through and got a great deal on a great Car! Thank you Mercedes-Benz of Los angeles. More