
Mercedes-Benz of Los Angeles
Los Angeles, CA
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quick simple straightforward and on time Our interaction was mostly on line, then on the phone to confirm, then to pickup and car orientation. Everything was as promised. We went through the Our interaction was mostly on line, then on the phone to confirm, then to pickup and car orientation. Everything was as promised. We went through the Costco Auto Program. Our rep at the dealership was Javier Lopez. he was fine. Not a time waster, though always courteous and direct. Very tough dealership to get to because of location, but worth the effort. More
Tire Repair Jerry in service was very friendly, helpful, and knowledgable. He clearly was willing to go the extra mile for his customers. I highly recommend him! Jerry in service was very friendly, helpful, and knowledgable. He clearly was willing to go the extra mile for his customers. I highly recommend him! More
Quick and Easy to get a certified Benz in MB of Los Angeles Excellence experience working with Calvin Tran to buy the Certified Per owned Benz. I only spend 40 minutes to sign the paper work after the price Excellence experience working with Calvin Tran to buy the Certified Per owned Benz. I only spend 40 minutes to sign the paper work after the price is firmed. Very quick process. More
Evelyn Luna were very knowledgeable and helpful. The entire process went very well, thanks to the professionalism of Evelyn and the rest of the staff. entire process went very well, thanks to the professionalism of Evelyn and the rest of the staff. More
Wonderful Service I've been coming to DTLA Motors for over ten years. Frank Phillips has been my advisor for most of those years. I trust his recommendations. I've been coming to DTLA Motors for over ten years. Frank Phillips has been my advisor for most of those years. I trust his recommendations. More
Great service received - first visit I enjoyed a positive experience taking my E300 in for service A. As always, the staff was friendly and responsive to my questions and needs. I enjoyed a positive experience taking my E300 in for service A. As always, the staff was friendly and responsive to my questions and needs. More
I ran out of gas on my way home. Contacted MBrace for help. I received gas in 30 minutes. The wait time was equivalent with AAA but service arrives in a Mercedes service car which felt nice! help. I received gas in 30 minutes. The wait time was equivalent with AAA but service arrives in a Mercedes service car which felt nice! More
Another excellent service experience Erik Dorsey is a fantastic service manager who i highly recommend to others with Mercedes vehicles and I will continue to go back to him for everythin Erik Dorsey is a fantastic service manager who i highly recommend to others with Mercedes vehicles and I will continue to go back to him for everything relating to my Mercedes. More
Evelyn was very helpful and professional! Will definitely be coming back to this location for all my service needs! Even got my car washed without asking! Thanks. be coming back to this location for all my service needs! Even got my car washed without asking! Thanks. More
Above and beyond Both Raymond and Javier were accommodating, made my trip to DTLA worth my while and gave me a great deal. I love my new car - thank you both so much! Both Raymond and Javier were accommodating, made my trip to DTLA worth my while and gave me a great deal. I love my new car - thank you both so much! More