Back

Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

Directions

By Type

Showing 1,511 reviews

December 28, 2019

quick simple straightforward and on time Our interaction was mostly on line, then on the phone to confirm, then to pickup and car orientation. Everything was as promised. We went through the More

by bbieder143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaz Ji
December 28, 2019

Tire Repair Jerry in service was very friendly, helpful, and knowledgable. He clearly was willing to go the extra mile for his customers. I highly recommend him! More

by roffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
December 27, 2019

Quick and Easy to get a certified Benz in MB of Los Angeles Excellence experience working with Calvin Tran to buy the Certified Per owned Benz. I only spend 40 minutes to sign the paper work after the price More

by Calvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Tran
December 25, 2019

Evelyn Luna were very knowledgeable and helpful. The entire process went very well, thanks to the professionalism of Evelyn and the rest of the staff. More

by herbharris
Recommend Dealer
Yes
Employees Worked With
Evelyn Luna 5 Stars
December 21, 2019

Wonderful Service I've been coming to DTLA Motors for over ten years. Frank Phillips has been my advisor for most of those years. I trust his recommendations. More

by benz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
December 20, 2019

Great service received - first visit I enjoyed a positive experience taking my E300 in for service A. As always, the staff was friendly and responsive to my questions and needs. More

by August1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
December 19, 2019

I ran out of gas on my way home. Contacted MBrace for help. I received gas in 30 minutes. The wait time was equivalent with AAA but service arrives in a Mercedes service car which felt nice! More

by CatriceB
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian
December 19, 2019

Another excellent service experience Erik Dorsey is a fantastic service manager who i highly recommend to others with Mercedes vehicles and I will continue to go back to him for everythin More

by DT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Dorsey
December 18, 2019

Evelyn was very helpful and professional! Will definitely be coming back to this location for all my service needs! Even got my car washed without asking! Thanks. More

by Sergio
Recommend Dealer
Yes
Employees Worked With
Evelyn Luna
December 18, 2019

Above and beyond Both Raymond and Javier were accommodating, made my trip to DTLA worth my while and gave me a great deal. I love my new car - thank you both so much! More

by Antonia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Orosa, Javier (Internet Sales)
...
65
...