Mercedes-Benz of Los Angeles

Excellent Customer Experience I came into this dealership knowing exactly what I wanted. Every requirement was met and or exceeded by both the sales and finance agents. I would de I came into this dealership knowing exactly what I wanted. Every requirement was met and or exceeded by both the sales and finance agents. I would definitely recommend Mercedes Benz of Los Angeles to a friend... More

Tailored Customer Service - Under two hours to buy a car. This is my second car from MBZ of DTLA. Rafael was my consultant. I was able to return my lease early, get the new car I wanted (new lease) and by han This is my second car from MBZ of DTLA. Rafael was my consultant. I was able to return my lease early, get the new car I wanted (new lease) and by handling most paperwork before I showed up, I was into financing in about 5 minutes and out the door in under two hours. The longest period was actually waiting for the busy finance department to get to me - they had a lot of sales when I was there and all agents were super busy. But even still - I was done in less time than it took to service my existing lease on an express service! Great deal and I'm super happy! Craig was my finance agent and he was kind, funny and honest. More

Tire Issue Handled quickly and efficiently. Appreciate that the team valued my time and managed to squeeze me in on short notice. Would highly recommend these gu Handled quickly and efficiently. Appreciate that the team valued my time and managed to squeeze me in on short notice. Would highly recommend these guys in the future. More

Brought my car in for service. Everything went well. I was very satisfied with the service I received. Working with Frank Phillips was awesome. I will tell others. was very satisfied with the service I received. Working with Frank Phillips was awesome. I will tell others. More

Mission ACCOMPLISHED! My Salesman T.K. was excellent. He was thoroughly committed to getting me into the vehicle I selected. T.K. was relentlessly and focused throughout th My Salesman T.K. was excellent. He was thoroughly committed to getting me into the vehicle I selected. T.K. was relentlessly and focused throughout the process. He was consistently courteous. More

They made buying the car an easy no pressure process! I will for sure be going back to this dealership our sales person was helpful and lowly and very nice. will for sure be going back to this dealership our sales person was helpful and lowly and very nice. More

Michael Jhun did a great job. i had a really good service for him. 5stars company has 5star service. He made a good image of mercedes. for him. 5stars company has 5star service. He made a good image of mercedes. More

Excellent Service The best!! Customer service is above and beyond expectation from the moment you step from your vehicle and greeted by your technicians with a smil The best!! Customer service is above and beyond expectation from the moment you step from your vehicle and greeted by your technicians with a smile. More

excellent services From the moment we walked in to the last moment we walked out with our new car, everything was good.Fred was patient,friendly and knowledgeable. Very From the moment we walked in to the last moment we walked out with our new car, everything was good.Fred was patient,friendly and knowledgeable. Very happy with this dealership. More

Excellent servies! I've been purchasing from the Downtown L. A Merced-Benz dealership for the last 30 plus years, because of their friendly services and professionalism! I've been purchasing from the Downtown L. A Merced-Benz dealership for the last 30 plus years, because of their friendly services and professionalism! Mr Willaim Lo & Calvin Tran, Thanks to both you guys are The BEST! More