Mercedes-Benz of Los Angeles

Joy Rules! Joy was amazing. She is the reason I came to this dealership. She was direct and courteous when answering emails. Gave me the info I asked for with Joy was amazing. She is the reason I came to this dealership. She was direct and courteous when answering emails. Gave me the info I asked for without trying to do a hard sell before I ever met her. Answered my questions. Helped me in the financing process. I would recommend Joy in a heartbeat. More

EFFICIENCY RAFAEL WAS ON POINT WITH HIS KNOWLEDGE OF THE GLS450. HE WAS PREPARED AND EFFICIENT AND VERY DETAILED IN EXPLAIING WHAT I WANTED TO PURCHASE. RAFAEL WAS ON POINT WITH HIS KNOWLEDGE OF THE GLS450. HE WAS PREPARED AND EFFICIENT AND VERY DETAILED IN EXPLAIING WHAT I WANTED TO PURCHASE. More

Great service.. Joy, Simon and Craig.. the order of my introduction. Joy was the only person that approached my and she was very professional and kind.. Simon, came down and offered me an excellent Inter introduction. Joy was the only person that approached my and she was very professional and kind.. Simon, came down and offered me an excellent Interest rate and was very pleased t.. Craig in Finance was super cool.. and made the process very easy.. I give them an A+ More

Mr. Juhn created a comfortable and amazing experience for me. I have been with Mercedes for over 20 years and this is my favorite dealership. me. I have been with Mercedes for over 20 years and this is my favorite dealership. More

annual service the staff was very friendly and prompt , knowledgeable of what was needed for my car minimum wait time, love that my car comes back washed the staff was very friendly and prompt , knowledgeable of what was needed for my car minimum wait time, love that my car comes back washed More

Great service experience. Very well informed. Quickly retrieved my car for pick up and had it cleaned. Price was competitive for repairs. Service advisor was very helpful. retrieved my car for pick up and had it cleaned. Price was competitive for repairs. Service advisor was very helpful. More

Go see Brian Row in INTERNET sales!! Awesome experience I was in the market for a used car and was in contact with a lot of dealerships. Lots of annoying spam emails and not answering any of my questions. B I was in the market for a used car and was in contact with a lot of dealerships. Lots of annoying spam emails and not answering any of my questions. Brian, on the other hand, replied to me in the first email answering all of my questions. He replied fast and is very knowledgable. He is really patient, it took me a month before I made a decision. He was great, I recommend going to see him you won't regret it... crazy thing he still checks in on me after months of buying my car. I don't see him as a sales guy, more likes a sales friend! More

Jaz was amazing! Made the process really easy, communication was great, and had a lot of knowledge about the vehicle. Love the car! Thank you! communication was great, and had a lot of knowledge about the vehicle. Love the car! Thank you! More

Great Experience everyone was super helpful, the only issue i had was at pickup, but just seemed like a really busy time. the cars were really backed up, other than th everyone was super helpful, the only issue i had was at pickup, but just seemed like a really busy time. the cars were really backed up, other than that .. it was a great experience. More

Excellent, patient, knowledgeable, friendly service! Architecturally beautiful. Clean, friendly atmosphere. This dealer inventories a huge amount of cars so it making it very easy for the car buyer to Architecturally beautiful. Clean, friendly atmosphere. This dealer inventories a huge amount of cars so it making it very easy for the car buyer to see colors, styles,... A pleasurable experience! More