Mercedes-Benz of Los Angeles

Excellent service, reliable and very knowledgeable about all facets of my vehicle. Thank you Mercedes Benz. Fast and dependable, fixed problem on first visit, Also diagnosed and let me know the status of al all facets of my vehicle. Thank you Mercedes Benz. Fast and dependable, fixed problem on first visit, Also diagnosed and let me know the status of all systems and parts on my car. More

Very good excellent service with prompt response and excellent follow up i will return this dealership again and recommend my friends and co workers thank excellent service with prompt response and excellent follow up i will return this dealership again and recommend my friends and co workers thank you so much for your service More

Internet Salesman Javier Lopez went above and beyond to find a car that exceeded my original needs for less per month than any othere dealership! He is fantastic, professional and follows up immediately. D find a car that exceeded my original needs for less per month than any othere dealership! He is fantastic, professional and follows up immediately. Diego Ruano is also exceptional as a product specialist and answered questions I didn’t even know I had the day I picked up my vehicle. Lastly, while Craig Settles in finance gets the job done quickly, I did not appreciate his attitude or remarks re: my choice to decline his add-on service offer. I also would have preferred being made aware of such offers to give me more time to educate myself on whether pre maintenance packages, advance wear & tear coverage, etc is the best choice for me. I won’t let his condescending vibe taint Javier & Diego’s stellar service, but I question whether Settles would have spoken to a man or someone he perceives as more informed the same way... Also, MBLA, please add Lopez & Ruano’s names to your drop down list so that I can rate them the five stars they deserve! Thank you! Loving my Cherry Red CLA! More

I met Kevin Kim to buy new carHe made me decide to buy I met Kevin Kim to buy new car He made me decide to buy this new car S560 in 30 minute. I thought It was good deal and excellent service. Thank y I met Kevin Kim to buy new car He made me decide to buy this new car S560 in 30 minute. I thought It was good deal and excellent service. Thank you. More

great service Always great service, Tino is always awesome. The waiting area is always comfortable and I can get work done with the free wi fi. Great staff. Always great service, Tino is always awesome. The waiting area is always comfortable and I can get work done with the free wi fi. Great staff. More

Excellent Service As always, my Mercedes-Benz DTLA Dealer delivered! I came in for Express service to have my low beam lights replaced and I was in and out in a matter As always, my Mercedes-Benz DTLA Dealer delivered! I came in for Express service to have my low beam lights replaced and I was in and out in a matter of minutes, thanks to Juan Antonio Kim, who goes above and beyond the call of duty. More

Joy Rules! Joy was amazing. She is the reason I came to this dealership. She was direct and courteous when answering emails. Gave me the info I asked for with Joy was amazing. She is the reason I came to this dealership. She was direct and courteous when answering emails. Gave me the info I asked for without trying to do a hard sell before I ever met her. Answered my questions. Helped me in the financing process. I would recommend Joy in a heartbeat. More

Go see Mr. Rowinski Mr. Rowinski is very easy to work with and replies to me faster than my wife responds to me, which is amazing! He knows his product and you can tell h Mr. Rowinski is very easy to work with and replies to me faster than my wife responds to me, which is amazing! He knows his product and you can tell he enjoys what he does! Cheers! More

Great service.. Joy, Simon and Craig.. the order of my introduction. Joy was the only person that approached my and she was very professional and kind.. Simon, came down and offered me an excellent Inter introduction. Joy was the only person that approached my and she was very professional and kind.. Simon, came down and offered me an excellent Interest rate and was very pleased t.. Craig in Finance was super cool.. and made the process very easy.. I give them an A+ More

EFFICIENCY RAFAEL WAS ON POINT WITH HIS KNOWLEDGE OF THE GLS450. HE WAS PREPARED AND EFFICIENT AND VERY DETAILED IN EXPLAIING WHAT I WANTED TO PURCHASE. RAFAEL WAS ON POINT WITH HIS KNOWLEDGE OF THE GLS450. HE WAS PREPARED AND EFFICIENT AND VERY DETAILED IN EXPLAIING WHAT I WANTED TO PURCHASE. More