Mercedes-Benz of Los Angeles

Always great service with Frank Philips. He is knowledgeable of the service needs of your car and historical needs of this type of carece prior knowledge is very valuable. knowledgeable of the service needs of your car and historical needs of this type of carece prior knowledge is very valuable. More

Very Respectful Customer Service! Ayman and everyone else were absolutely great! No pressure tactics and no games. I like to transparency of the entire process and it didn't take long Ayman and everyone else were absolutely great! No pressure tactics and no games. I like to transparency of the entire process and it didn't take long to leave the dealership. Great job! More

Great Sales People Great salesman. His name is Octavio Inofuentes, no pressure, real information and very friendly, patient and helpful. The buying process was fast and Great salesman. His name is Octavio Inofuentes, no pressure, real information and very friendly, patient and helpful. The buying process was fast and the inventory very good. More

Above and beyond service I love my car and especially that it was delivered all the way to my home. Thank you very much... Raymond Orosa your the best! I love my car and especially that it was delivered all the way to my home. Thank you very much... Raymond Orosa your the best! More

I love my new Mercedes-Benz. The experience at Mercedes-Benz Downtown Los Angeles was great! Everyone was super friendly, great salesman and finance manager. Both of them were extremely helpful. Mercedes-Benz Downtown Los Angeles was great! Everyone was super friendly, great salesman and finance manager. Both of them were extremely helpful. I would definitely refer people to this dealership. More

Great Customer Service Joy and the team were wonderful to work with at the DTLA MB dealership. They made the process smooth and enjoyable and were willing to work with me on Joy and the team were wonderful to work with at the DTLA MB dealership. They made the process smooth and enjoyable and were willing to work with me on all aspects of the deal. Highly recommend! More

My Service Advisor, Frank Phillips is the greatest! He always ensures my venture involving my vehicle is pleasurable and enjoyable! His humor and patience always off sets any frustrations that I may be en always ensures my venture involving my vehicle is pleasurable and enjoyable! His humor and patience always off sets any frustrations that I may be encountering.. More

very professionally processed It was seamless from the beginning till the end. Made a few notes as I was making the reservation and everything was all taken care of when completed It was seamless from the beginning till the end. Made a few notes as I was making the reservation and everything was all taken care of when completed. special thanks to Juan Kim. More

Lives Up to Mercedes Benz Standards Truly a luxury car dealer experience! Tino is an exceptional pro to deal with -- kudos to his 15 years with your company! Thank you to Tino, Rafa a Truly a luxury car dealer experience! Tino is an exceptional pro to deal with -- kudos to his 15 years with your company! Thank you to Tino, Rafa and the Service Dept staff for always providing excellent and very friendly service. Your Service team makes it fun and easy to get our cars serviced! Keep up the great work! More

Miah and Raymond were exceptional! Miah was exceptional and delivered beyond my expectations. From the initial call, to delivery and the immediate follow up. I have been an Audi driver Miah was exceptional and delivered beyond my expectations. From the initial call, to delivery and the immediate follow up. I have been an Audi driver for the past 20 years and have switched permanently to Mercedes Benz. We are now proud owners of two Mercedes Benz. Thank you, Richard More