Mercedes-Benz of Los Angeles
Los Angeles, CA
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Brain helped me purchase my very 1st car and he made the experience extremely smooth and comforting. Even in such conditions as corona virus! His professionalism was exceptional and in a few years when I re experience extremely smooth and comforting. Even in such conditions as corona virus! His professionalism was exceptional and in a few years when I return I hope he’s still there to assist me!!! More
By the best service! All employees are very professional and helpful. Mr. Frank Phillips was very detailed explaining my service and fast, he has great customer service. and helpful. Mr. Frank Phillips was very detailed explaining my service and fast, he has great customer service. More
Best dealer I’ve dealt with. Great service and overall welcoming. David was able to fix my window issue and spoiler which other dealers were blaming me for the problem. Thank you once again! welcoming. David was able to fix my window issue and spoiler which other dealers were blaming me for the problem. Thank you once again! More
Went the extra mile. Even during a health crisis, DTLA Motors (Mercedes) was able to help me to pick up my lease return and get me into another vehicle without leaving my Even during a health crisis, DTLA Motors (Mercedes) was able to help me to pick up my lease return and get me into another vehicle without leaving my home. They delivered my new car right to my doorstep and took every precaution to ensure my safety and delivery. Big shout out to my salesperson Raymond Orosa. He has earned my loyalty and trust over the years. I have purchased and leased over 5 vehicles with him. He has always made it a priority I get the best deal possible and that I understand every detail of the process. Thank you again, Willie M. More
GREAT SERVICE!! Car was delivered to me by a very efficient, personable and professional young man!! Can't however recall his name............he mentioned to me he wa Car was delivered to me by a very efficient, personable and professional young man!! Can't however recall his name............he mentioned to me he was of Greek heritage? More
Outstanding Customer Service It's always a pleasure to bring my Benz in for service. Frank Phillip degree of knowledge, courtesy and decorum is sincerely appreciated. He takes a It's always a pleasure to bring my Benz in for service. Frank Phillip degree of knowledge, courtesy and decorum is sincerely appreciated. He takes a real interest in the care of my Benz. He is, "Mr. Customer Service!" More
Ask for Diego! Great purchasing experience. The best! Diego was prompt, knowledgeable and down to earth. I drove away more than satisfied and delighted with my ne Great purchasing experience. The best! Diego was prompt, knowledgeable and down to earth. I drove away more than satisfied and delighted with my new ride. There was no pressure to buy and I felt very comfortable throughout the experience. More