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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

April 18, 2020

Erick Dorsey was my advisor I am 73 yrs old was apprehensive with the virus but he walked me in took very good care Thanks More

by James Simpson
Recommend Dealer
Yes
Employees Worked With
Erick Dorsey
April 18, 2020

Came for Service confused left a satisfied customer. Erik Dorsey, Service Advisor and Service Manager Tim are the best! After I realize I misunderstood my situation they both were understanding and very More

by ernettak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one
April 17, 2020

A Great Start To Our Relationship I run a small transportation company in LA that uses MB vans. After my experience with Eric in service I will always be coming here for my MB needs. G More

by JDIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dorsey
April 15, 2020

Barry was a great person to get along with he explained the situation very well and detailed the work done to the vehicle answered all my questions More

by I.ortiz
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
April 11, 2020

First class service right across the board! Fast, efficient and comfortable. Also we are in the midst of the Corvid19, and every protocol was followed perfectly Thank you! More

by la4den
Recommend Dealer
Yes
Employees Worked With
Charlene
April 10, 2020

Good service Thanks for the help! I got the A1 service for my car. They are very careful to prevent COVID. They also offered me a free lyft to home. More

by Yunzhong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
April 10, 2020

Service at Downtown LA Motors is excellent. My service advisor, Erik Dorsey, is a member of their “A Team.” He treats me and all of his customers with respect. Issues with my car are far and few betwe More

by Chevalier
Recommend Dealer
Yes
Employees Worked With
Charles Dorsey
April 08, 2020

Arto is a knowledgeable & caring sales person , I’ve purchased a few cars & referred people who’ve also purchased from Arto ! Jerry Dilanchiyan Is the best service guy I’ve ever met , I wouldn’t trust m More

by Aida
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan, Arto Khachadour
April 06, 2020

Great Service Great service, SHARLEEN. the order of my introduction. Sharleen was very friendly and prompt. she is ready to give us service. also Lift service was p More

by Henry Park
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LANDERS, SHARLEEN
April 05, 2020

Great service Happy with my purchase of Mercedez C 300. All the staff was helpful and friendly. I've got a few options matching my criteria, a professional piece of More

by Anastasia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manchun Cheung, Gary Krboyan
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