Mercedes-Benz of Los Angeles

Easy lease experience Working with Miah and Rafael to lease a new car while the dealership was closed due to the virus was easy. Good follow through!Appreciated the home d Working with Miah and Rafael to lease a new car while the dealership was closed due to the virus was easy. Good follow through!Appreciated the home delivery and picking up of my previous lease car More

Always a pleasant experience here. Barry is great and knowledgeable and professional. Prices are competitive and service is always good. I drive up from San Diego to get my cars serviced here. knowledgeable and professional. Prices are competitive and service is always good. I drive up from San Diego to get my cars serviced here. More

I have NEVER had such a remarkably smooth, easy, and simply car buying experience. I did not know what to expect shopping for a car during shelter in place and buying in a way to keep everyone safe but simply car buying experience. I did not know what to expect shopping for a car during shelter in place and buying in a way to keep everyone safe but it was amazing! From the first email, locating the car I wanted, the secure texts and home delivery, I was blown away at the experience. I cant rave enough! More

I had an excellent service experience provided by Ms. Evelyn. She was extremely proffessional at what she does,as a result i would recommend her assistance to anyone i may know. Evelyn. She was extremely proffessional at what she does,as a result i would recommend her assistance to anyone i may know. More

Factory recall service I am always impressed by the courtesy of the service staff and their flexibility to provide service for my vehicle during this stay at home period. Th I am always impressed by the courtesy of the service staff and their flexibility to provide service for my vehicle during this stay at home period. Thanks and your efforts are appreciated. More

Exceptional - from the Porters all the way up to the Manager Customer service is the best! The porter Freddy is exceptional, and assisted me with programing my new call phone with my Navi. Great service from t Customer service is the best! The porter Freddy is exceptional, and assisted me with programing my new call phone with my Navi. Great service from the porters all the way to upper management! More

2015 G-550 Night Star Edition 1/100 Excellent customer service by Mr. Frank Phillips in the Service Department at DTLA Motors. Information clear and consistent with follow up updates on Excellent customer service by Mr. Frank Phillips in the Service Department at DTLA Motors. Information clear and consistent with follow up updates on vehicle status. More

Good Service They get the job done in a vey professional way, I have been taking my car for the past 6 years for the services and repairs and they have done a grea They get the job done in a vey professional way, I have been taking my car for the past 6 years for the services and repairs and they have done a great job, If price would be more fair I would be happier Thank you, More

Great service!!! My service rep was wonderful. All of the employees were very helpful considering the season we are living in. Thank you very much! employees were very helpful considering the season we are living in. Thank you very much! More

Service experience was excellent.Just disappointed at Service experience was excellent. Just disappointed at the news of the possible problem and the cost.. But overall Great service experience.. I wou Service experience was excellent. Just disappointed at the news of the possible problem and the cost.. But overall Great service experience.. I would use service again.. Thank you. More