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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.8
1,508 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,508 reviews

May 01, 2020

I had an excellent service experience provided by Ms. Evelyn. She was extremely proffessional at what she does,as a result i would recommend her assistance to anyone i may know. More

by Jose Perez
Recommend Dealer
Yes
Employees Worked With
Ms.Evelyn
May 01, 2020

Factory recall service I am always impressed by the courtesy of the service staff and their flexibility to provide service for my vehicle during this stay at home period. Th More

by kbkimbrough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn, Luna, Barry Murphy
April 30, 2020

Exceptional - from the Porters all the way up to the Manager Customer service is the best! The porter Freddy is exceptional, and assisted me with programing my new call phone with my Navi. Great service from t More

by Maryrubalcaba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Porter named Freddy, Jirayer Dilanchiyan, Timothy Endo
April 27, 2020

2015 G-550 Night Star Edition 1/100 Excellent customer service by Mr. Frank Phillips in the Service Department at DTLA Motors. Information clear and consistent with follow up updates on More

by Sara Elena Ortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
April 26, 2020

Good Service They get the job done in a vey professional way, I have been taking my car for the past 6 years for the services and repairs and they have done a grea More

by angel Lemus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Afifi, Tino Eyvazian, Juan Kim, Eduardo Santiago
April 24, 2020

Great service!!! My service rep was wonderful. All of the employees were very helpful considering the season we are living in. Thank you very much! More

by Sboyd
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
April 21, 2020

Service experience was excellent.Just disappointed at Service experience was excellent. Just disappointed at the news of the possible problem and the cost.. But overall Great service experience.. I wou More

by lucyvera1
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
April 18, 2020

Erick Dorsey was my advisor I am 73 yrs old was apprehensive with the virus but he walked me in took very good care Thanks More

by James Simpson
Recommend Dealer
Yes
Employees Worked With
Erick Dorsey
April 18, 2020

Came for Service confused left a satisfied customer. Erik Dorsey, Service Advisor and Service Manager Tim are the best! After I realize I misunderstood my situation they both were understanding and very More

by ernettak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one
April 17, 2020

A Great Start To Our Relationship I run a small transportation company in LA that uses MB vans. After my experience with Eric in service I will always be coming here for my MB needs. G More

by JDIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dorsey
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