Mercedes-Benz of Los Angeles

Our sales guy Diego made our experience amazing! He was honest, very accommodating and easy to work with! All the staff were pleasant and helpful! Thank you Downtown LA Mercedes Benz!! honest, very accommodating and easy to work with! All the staff were pleasant and helpful! Thank you Downtown LA Mercedes Benz!! More

Good service My wait time was a minimum of very good customer service The experience was an A+ I enjoyed the time I spent down at Mercedes Benz Los Angeles My wait time was a minimum of very good customer service The experience was an A+ I enjoyed the time I spent down at Mercedes Benz Los Angeles More

Eric Dorsey Eric Dorsey always takes care of me and my wife’s cars. . He delivers on everything he is asked to do. We won’t go to any other dealer as long as he Eric Dorsey always takes care of me and my wife’s cars. . He delivers on everything he is asked to do. We won’t go to any other dealer as long as he is at DTLA. More

The sales person at MB LA was excellent and I was quite pleased with his performance. His name is Mr. Chris Chong and speaks Korean as well as English ! pleased with his performance. His name is Mr. Chris Chong and speaks Korean as well as English ! More

Wonderful staff ! Wonderful service at this dealership. I love going here, they treat you like a star. Nice workers always have a smile in there face and very polite. Wonderful service at this dealership. I love going here, they treat you like a star. Nice workers always have a smile in there face and very polite. More

I had an overall amazing experience. This was my first purchase and prior to going to the dealership I was talking to Raymond on the phone and he was very helpful. He made this process very easy and smoot purchase and prior to going to the dealership I was talking to Raymond on the phone and he was very helpful. He made this process very easy and smooth and he was very kind and friendly and he was ultimately the reason I got a car . I want to thank him for being so kind and helpful and he made me very comfortable buying a car alone since my parents are out of the country. More

Excellent staff great service! The service associate went the extra mile to take care of my Mercedes. The staff was very friendly and efficient. I have been bringing great service! The service associate went the extra mile to take care of my Mercedes. The staff was very friendly and efficient. I have been bringing my car there for years and I keep going back because of the service More

Service during Covid As usual Eric provided excellent customer service when I brought my car in for service. I waited, and the customer waiting area was prepared with 6' As usual Eric provided excellent customer service when I brought my car in for service. I waited, and the customer waiting area was prepared with 6' spacing between seats. Contact with Eric was perfect and the transaction was handled almost remotely! It was perfect and my car service was completed in 90 minutes or so. More

courteous and professional staff. Service was thorough, efficient and included car sterilization. All questions asked were properly answered or referred to the appropriate person or department. efficient and included car sterilization. All questions asked were properly answered or referred to the appropriate person or department. More

I cannot believe how easy they made it! Their teamwork and execution were seemless! I would highly recommend the team at Downtown LA Motor s and execution were seemless! I would highly recommend the team at Downtown LA Motor s More