Mercedes-Benz of Los Angeles

Rafael and everybody else were incredibly nice. They worked hard to get me a car I want at the price I wanted to pay. I really appreciate their professionalism and friendliness. worked hard to get me a car I want at the price I wanted to pay. I really appreciate their professionalism and friendliness. More

Juan Antonio was Terrific! He was friendly, courteous, knowledgeable and enthusiastic. Juan Antonio Kim made sure that things were done in a timely manner for me knowledgeable and enthusiastic. Juan Antonio Kim made sure that things were done in a timely manner for me More

Excellent service for my car and for myself....I have not purchased a car from your dealership....I have had my last 5 cars [all MBZ] serviced regularly by your Service Department....scheduling has been easy purchased a car from your dealership....I have had my last 5 cars [all MBZ] serviced regularly by your Service Department....scheduling has been easy, services performed have been well-done consistently.....I teach at USC and your location makes it easy for me to drop the car for service and pick it up later.....yesterday, one of my cars was recalled for some minor issue and the service tech noticed a nail in one of my tires.....Barry Murphy showed me that nail and explained why it was not best to remove it at that moment as tire repair is not among the services provided in your facility....I spoke with a tire shop person this morning and later called Barry back to confirm that the tire shop person's info was correct.....Barry did a thorough job explaining the issues as he had done yesterday.....Barry gets 5 stars [and my thanks to the unnamed service tech who noticed the nail in the first place....] More

Explained the problems well. Lyft/Uber was provided during the maintenance. Service was great and quick. I have been dtla Mercedes service for 3 years and satisfied with it during the maintenance. Service was great and quick. I have been dtla Mercedes service for 3 years and satisfied with it More

Smooth, fast, friendly and easy Evelyn was incredible. Everything went fast, easy and smoothly. She made me feel comfortable and at ease with her warm invited energy. I wish she was Evelyn was incredible. Everything went fast, easy and smoothly. She made me feel comfortable and at ease with her warm invited energy. I wish she was a sells person so when I decide to upgrade my car I could work with her. -Jameelah More

Easiest transaction ever! We leased a new car for our son from Javier Lopez, and financed it with Gary Krboyan. Both of them were friendly, professional and had a keen eye for We leased a new car for our son from Javier Lopez, and financed it with Gary Krboyan. Both of them were friendly, professional and had a keen eye for detail. We drove down to LA from the Bay Area and they executed the whole thing in less than 24 hours. Flawless execution, and we would highly recommend them. More

Pleasant experience I was helped by Juan Kim. He was very thorough with the process and efficient. Great experience. I would definitely recommend my friends to him. I was helped by Juan Kim. He was very thorough with the process and efficient. Great experience. I would definitely recommend my friends to him. More

Great service! Frank was friendly and knowledgeable. Everyone in the service dept was eager to assist and the response time was fast! I will definitely be back. Thank you! Everyone in the service dept was eager to assist and the response time was fast! I will definitely be back. Thank you! More

Very friendly staff. I had to wait around more than one hour to get the car after finished paper work because of covid19 but still very satisfied with purchase. hour to get the car after finished paper work because of covid19 but still very satisfied with purchase. More

Service very good You’re going to pay a lot for products and services anywhere, so you might as well go downtown and be treated very courteously and professionally and You’re going to pay a lot for products and services anywhere, so you might as well go downtown and be treated very courteously and professionally and personally. More