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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

November 24, 2020

Jerry Dilachian is always the most gracious rep. He keeps me updated on status and is just a lovely individual. Top notch service, always! Would recommend this dealership to anyone! More

by ngallardo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
November 23, 2020

When you look for 5 Star service this is your only stop. Marcos Lopez and Criag Settles are your guys. Is was a pleased Shopping Experience. More

by Realty Group Advisors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Settles
November 22, 2020

Service department exceeds expectations even though there are busy they always deliver as promised and great at communicating when work will be done, Frank is awesome! More

by Bandrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
November 19, 2020

When I took my car in for service I was told it would take about 4 hours, but I received my car back before that time. I was also given a ride back home. More

by Bruce
Customer Service
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
November 18, 2020

Omar is very helpful. I am dealing with him for more than 10 years and he is the best. Looking forward to do business with you guys in the future. More

by Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Afifi, Juan Kim, Marouan Mossadaq
November 18, 2020

Great service by Whitney on delivery. She was helpful, knowledgeable and responsive. She also responded promptly to text and email which was great. Thanks very much More

by markengstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Pemberton
November 18, 2020

I was impressed by Michael Jhun for his effort to satisfy customer needs. I would recommend him to all my friends and family. I will buy next car from him again. More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jhun
November 12, 2020

Jerry Dilanchiyan is my service advisor and always makes my visits easy, smooth and I feel well taken care of! He is a pleasure to work with More

by howardd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
November 11, 2020

I always come back to this dealer since Chris Chong works there. I have leased and purchased numerous vehicles from him and get excellent service. More

by heidi.oh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Chong
November 11, 2020

I thank Art Magsayo for excellent and efficient service and smooth transaction! Also the dealership is very Covid safe! Among several Mercedes dealerships I contacted DTLA response and attentiveness was More

by YW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Magsayo
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