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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

December 13, 2020

One day, I stopped by MBZ LA and found the best sales rep - Kevin. He showed me the E350 and gave me the estimate. He was so kind and helpful. That was why I got that car there not Palm Springs shop where I More

by jongspark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
December 12, 2020

It Took longer than promised. I was given a 3 hour estimate and it took over 5 hours. Otherwise everything else was satisfactory and good More

by criminaldf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Villarreal
December 12, 2020

I'll need to return to get a cabin filter on order installed next week, and I'm interested in some kind of receipt to show the life guarantee on the battery I purchased. Otherwise, service was what I More

by rrodg13773
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jirayer Dilanchiyan
December 09, 2020

Whitney was very helpful and patient and went out of her way to make it as easy an experience for me as possible, especially when you consider I know nothing about cars! More

by jondm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Pemberton
December 08, 2020

Excellent service, Whitney was particularly great in delivering the car and going through all the features. I don't want to wrirte 25 words about ***** More

by lewisanten
Friendliness
Recommend Dealer
Yes
Employees Worked With
Whitney 5 Stars, Franklin Abedin
December 04, 2020

Excellent service and experience. Eric the service rep is the best. Happily go back and again. Very happy all around experience. Easy to deal with. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dorsey , Charles Dorsey, Timothy Endo
November 28, 2020

Mason was great. He was very helpful. Showed me all of the features. He was friendly and funny. I felt like I was in good hands. More

by Chris C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason
November 27, 2020

Frank was very professional. Efficient. Friendly. I was able to easily set up an appointment online. I was pleased to find out that all the services were covered by my service agreement and I left paying More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Abedin
November 27, 2020

Great experience with Rafael! Efficient and courteous. Our 4th MB, The first from this dealership and not the last! We shopped numerous so cal. dealers they were the best price with the best car! More

by lynnedmondson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzalez, Shari Hale
November 26, 2020

Great experience at the Mercedes Benz dealership. I get to buy me dream car and it was shipped to me thanks to the help of William, Calvin and Jeffrey. I would highly recommend this dealership in downtown More

by Hind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Tran, Jeffrey Jiang, William Lo
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