Mercedes-Benz of Los Angeles

The purchase of my new Mercedes Benz Sprinter high roof was handled very efficiently. The process was much easier and quicker than I had expected. My sales person Tim Duchene was super easy to deal with was handled very efficiently. The process was much easier and quicker than I had expected. My sales person Tim Duchene was super easy to deal with and I felt very well taken care of! When there was an issue that required a change in the way the title would be recorded, Marouan Mossadaq in Finance went the extra mile to see that it all went down smoothly. Thanks for a great purchase experience. I have come to expect nothing less from MB of LA! More

Barry was very kind and helpful. Service was quick and easy, glad I was able to schedule for a same day service on such short notice. easy, glad I was able to schedule for a same day service on such short notice. More

Thank you for finding the car in the colors and options that we wanted and helping us get it in time for the holidays! We enjoyed working with you. that we wanted and helping us get it in time for the holidays! We enjoyed working with you. More

Jaz, the internet manager, and his team were so helpful. We wanted a GLA model with a very specific configuration (color/driver assist etc) which he had to find. It took a few weeks during which time he kep We wanted a GLA model with a very specific configuration (color/driver assist etc) which he had to find. It took a few weeks during which time he kept in touch until he secured the right vehicle and had it shipped in from NorCal. The rest of the process went very smoothly thru trade in and securing the right lease terms and delivering the vehicle on Dec 24th for my wife. She was so happy to get it. Thanks guys for the special treatment. More

Andrea is the best! I had a flat tire and my car was picked up by flat bed and returned by end of day with a new tire and the warranty claim completed. She brought the car to me herself. Couldn't experi picked up by flat bed and returned by end of day with a new tire and the warranty claim completed. She brought the car to me herself. Couldn't experience a higher level of service than I have experienced at MBDTLA since I have been going there. I live in West LA and there are 4 dealerships that are closer, Santa Monica, Beverly Hills, Encino, and Keyes and I'd never go back to them. More

Omar and the whole team was so amazing and helpful. Thank you for a great experience and for my stunning new car !! I really appreciated everyone staying late and helping me with my purchase. Very happy !! you for a great experience and for my stunning new car !! I really appreciated everyone staying late and helping me with my purchase. Very happy !! More

Always receive excellent service from Chris Chang. Chris is very professional and answers all my questions. Has great follow through. Thank you, Chris for everything! is very professional and answers all my questions. Has great follow through. Thank you, Chris for everything! More

I encountered first class service with the vehicle that I procured. Your Sales Rep Raymond Orosa was efficient, resourceful and provided me with 100% service. He was quite patient and orienting me towards th procured. Your Sales Rep Raymond Orosa was efficient, resourceful and provided me with 100% service. He was quite patient and orienting me towards the full options of the vehicle. More

Hi there, Everything went well. Everyone was courteous Hi there, Everything went well. Everyone was courteous and professional. Frank Phillips is a pleasure to work with. He's thorough and let's you kn Hi there, Everything went well. Everyone was courteous and professional. Frank Phillips is a pleasure to work with. He's thorough and let's you know what to expect. I was able to socially distance safely and comfortably. Best regards, Isophine Atkinson More

Great dealership withe the greatest employees! Awesome experience!with getting my glc, Raj and his team are great and they really care for every single client! experience!with getting my glc, Raj and his team are great and they really care for every single client! More