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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,511 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

August 28, 2021

Everything was wonderful with my Schedule B service appointment. I was helped as soon as I drove up, I decided to wait for my car and Ivan gave me a pretty accurate time estimate. My car was nice and c More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
August 26, 2021

The sales and finance team at MB Los Angeles are stellar! They made my buying experience a fantastic one! Special thanks to my sales rep, Diego and my finance manager, Raymond! More

by Jessica N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ruano, Raymond Orosa
August 13, 2021

Galo was amazing efficient and was able to get me out of vehicle and put in a Mercades. Iam so happy with my decision to go to Mercedes Benz of la I will be back in the future. More

by pegus89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GALO
August 11, 2021

despite being short staffed they were efficient and very professional. My repairs were handled in a timely manner. More

by BP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cohen, Frank Phillips
August 10, 2021

Barry Murphy, my service advisor, as usual was courteous, pleasant and proficient. He made the process of getting my car serviced quite easy and efficient. More

by vineyarder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Murphy
August 03, 2021

He helped us with professional knowledge and searched inventories, everything was quick and appreciated for what he has done for us. The car wsa ready on time. More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
August 03, 2021

So far I've had a great experience. Diego Ruano has been very helpful in getting me the car I wanted. I am still learning all of the bells and whistles on my GLB. More

by mikephome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ruano, Raymond Orosa
August 01, 2021

Absolutely pleased customer. GREAT communication, easy transaction and in and out quickly. I really like my car and the price was fair. My situation was different and everything worked. out. More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman Zahran
July 31, 2021

Frank Phillips is amazing! I drive to this dealership just to have my car serviced with Frank as my advisor. When he tells me I need a repair I know it's right. More

by MJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
July 28, 2021

I have been coming to Downtown Mercedes for the last twenty years. Mr. Frank Phillips is my service advisor and his knowledge and help in the service of my cars has been a wonderful experience, I look f More

by taxguy
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
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