Mercedes-Benz of Los Angeles

Tino is the best!!! When he guarantees work at a certain time, he does it. Great job. Everyone is friendly. The best dealership in LA time, he does it. Great job. Everyone is friendly. The best dealership in LA More

Bad smell was coming from the A/C systems of the 2012 ML350 SUV that was purchased less than 12 months ago, but Mercedes Benz Head Quarter said that the problem is not covered under warranty! After comp ML350 SUV that was purchased less than 12 months ago, but Mercedes Benz Head Quarter said that the problem is not covered under warranty! After complainted to the sales manager mr Lo and the service advisor mr young Kang , the problem got solved with fast response, great services and professionalism. More

I'm glad we resolved the misunderstanding created on my last visit & I hope we'll have a good relationship in the future. Thank you Mr. Rost. last visit & I hope we'll have a good relationship in the future. Thank you Mr. Rost. More

Ayman is awesome, he got me the car of my dreams and we were in and out in a few hours. I would never go anywhere else to get a Mercedes, downtown is the best! were in and out in a few hours. I would never go anywhere else to get a Mercedes, downtown is the best! More

I've been coming to your service department for years, and no one takes care of customers like Barry Murphy. He's always both friendly and honest, which is refreshing when dealing with a dealership-relate and no one takes care of customers like Barry Murphy. He's always both friendly and honest, which is refreshing when dealing with a dealership-related service department. I highly recommend this location to my friends with Mercedes'. More

I have leased or bought four cars since 2007 from DTLA. The service, especially from Anthony King, is always excellent and the vehicles perform outstandingly and without incident. I will be back. The service, especially from Anthony King, is always excellent and the vehicles perform outstandingly and without incident. I will be back. More

Excellent service from the time I walked in. Salesman extremly knowledgable about the vehicles, my needs and concerns. Will certanily return to this company when its time for a new purchase. extremly knowledgable about the vehicles, my needs and concerns. Will certanily return to this company when its time for a new purchase. More

One of the best experiences i have ever had buying a car. No nonsense with the deal. I will be back to purchase from Marcus again in the future. No nonsense with the deal. I will be back to purchase from Marcus again in the future. More

I called ahead of time and asked for specific colors of the E350 convertible. I was transferred to a salesperson - Jeremy. He told me they have all three colors I asked for and told me I can come in 1.5 h the E350 convertible. I was transferred to a salesperson - Jeremy. He told me they have all three colors I asked for and told me I can come in 1.5 hours. When I arrived after 30 miles drive he told me he did not have time for me and that I should come back in the next hour and half. When I insisted on looking at cars he had his associate walk with me to their lot where it became apparent there was no single E350 convertible in any of the three colors I asked for. When I asked to see a manager after walking back, Jeremy told that none is available. After I insisted he took me to the desk of someone who after hearing my complain told me "thank you" and turn his head back to his computer monitor. This was the worst experience I have ever head with any dealership while trying to buy a car. The name of the salesperson was Jeremy. The dealership is MB Downtown LA Motors. More

While the service on my S 500 is expensive, I was informed throughout the process in very direct terms and readable printouts. The work was completed on a timely basis. The dealership also provided informed throughout the process in very direct terms and readable printouts. The work was completed on a timely basis. The dealership also provided an Enterprise car at no extra cost. More