Mercedes-Benz of Los Angeles

Jake Willard is a fantastic Service Advisor. I always ask for him. He is very knowledgeable, courteous and a professional. He explains the service requirements very clearly and in manned that engenders trust for him. He is very knowledgeable, courteous and a professional. He explains the service requirements very clearly and in manned that engenders trust and confidence. More

Raj was very professional and explained even the minute details very well. It was a pleasure to deal with him. Car was ready as promised and paperwork did not take much time either. details very well. It was a pleasure to deal with him. Car was ready as promised and paperwork did not take much time either. More

Stephen was incredibly helpful, understanding and willing to help me find the car that fit me best. He really knew his product and could answer just about any question I asked. In addition, his follow to help me find the car that fit me best. He really knew his product and could answer just about any question I asked. In addition, his follow up call was warm, friendly and made me smile. thank you, Stephen. More

He was professional, courtious, honest and came across as trustworthy. I did not experience any bad aggressive sales talk or pressuring which are common in most dealers. I will certainly return to this deale trustworthy. I did not experience any bad aggressive sales talk or pressuring which are common in most dealers. I will certainly return to this dealer if I can deal with him again. More

Jerry was a pleasure to work with. He accommodated my schedule and was flexible in discussing the price of service. I appreciated the loaner rental car, however I do not like the seating of the C-cla schedule and was flexible in discussing the price of service. I appreciated the loaner rental car, however I do not like the seating of the C-class sedan. The lumbar support is insufficient and my back was uncomfortable. Please offer other vehicle types like Enterprise did when they operated there. I look forward to the completion of the dealership building renovations, however the temporary lounge in the office trailer is nice. More

Art was a great hassle free salesman. My overall experience at this dealership was the best I ever had. I did not feel pressured, and I felt confident with my decision. Art explained everything ab experience at this dealership was the best I ever had. I did not feel pressured, and I felt confident with my decision. Art explained everything about my new car to me, and I could not be any happier. Thank you Downtown LA Motors Mercedes Benz! More

People at the shop knew exactly what they were doing. All the work that they did was explained to me ahead of time, which I appreciated. All the work that they did was explained to me ahead of time, which I appreciated. More

I have purchased nine Mercedes Benz cars from Raj. He is a great asset to DTLA Mercedes and the number 1 reason that I always return. a great asset to DTLA Mercedes and the number 1 reason that I always return. More

Raj was, as always, excellent in getting what we wanted and did it in a friendly manner. He is solid and if i was purchasing another MB I would come back to him. If there are other brands at LA Motors i and did it in a friendly manner. He is solid and if i was purchasing another MB I would come back to him. If there are other brands at LA Motors i would use Raj as well. Arvin More

Gary Krbyon, was extremely helpful and professional in assisting me with the vehicle that I was searching for. He responded promptly and honestly to all of my questions. He took the time to show me al assisting me with the vehicle that I was searching for. He responded promptly and honestly to all of my questions. He took the time to show me all of the features of the vehicle and was very knowledgeable with all of the details of the vehicle. He was good enough to follow me to Seal Beach to accommodate my wife in signing the various documents when she was unable to make it out to your dealership. Based upon his friendly, honest and helpful handling of this purchase, I will definitely be back to make another purchase and recommend hi and your dealership to friends and associates who may be searching to buy a new or CPO Mercedes-Benz in the future. Your finance manager - was also very good and made the process simple and easy to understand. Thank You, Leo J. Moriarty ljmlegal@aol.com More