Mercedes-Benz of Long Beach - Service Center

Excellent Service I made a service appt and was scheduled with Nick. I was given excellent customer service! He was pleasant, courteous, knowledgeable and had a warm I made a service appt and was scheduled with Nick. I was given excellent customer service! He was pleasant, courteous, knowledgeable and had a warm sense of humor. I felt as though I had known him for a long time and this was my first time meeting him. Nick is truly an asset to the Mercedes Benz family!!! There were also two ladies that assisted me with securing a loaner car. They too were pleasant and had great customer service skills. Being new to the area I am looking forward to working with the Long Beach team for all of my car needs Sincerely Rhonda Wright More

Best Service Ever On numerous occasions I have taken my car in for service and have dealt with Jesse Lopez. Man, I can tell you He's the BEST! He has taken my car in an On numerous occasions I have taken my car in for service and have dealt with Jesse Lopez. Man, I can tell you He's the BEST! He has taken my car in and have gone beyond the call of duty to make sure my needs are met. Anything I ask him to check on, he handles quickly and return the information via text or phone call within the hour or 2. He the greatest. I live 89 miles from this dealer and am willing to drive there for any service because of the royal treatment they give out to their customers. Jesse, Great Job, well done! I have no complaints when it comes to my service advisor, Jesse. Like other dealers, they appear to only be out to just make a quick buck, but Jesse is honest and I value his recommendations and service. He makes me feel like family and I really appreciate him for all he do. More

Grateful Rebecca Lee is one of the best advisers I’ve had at Mercadez Benz of Long Beach. She has helped me so much with my services on my car. I’m very gratef Rebecca Lee is one of the best advisers I’ve had at Mercadez Benz of Long Beach. She has helped me so much with my services on my car. I’m very grateful she’s kind and professional I’ll be recommending this location to others. Thank you so much. More

Excellent service dept rep The service dept is excellent. I’ve made appts. But also stopped in without. Each time they were able to assist me, were pleasant, and gave me an accu The service dept is excellent. I’ve made appts. But also stopped in without. Each time they were able to assist me, were pleasant, and gave me an accurate idea of how long it would take. Love this service dept. Taidy Garcia was excellent and took care of our service problem quickly. She’s the best! More

Christian represents with the upmost integrity. Christian Magana provides excellent PR. Others could learn from him. People deserve to be treated with respect( spending $$$$) Overall, 5 star experie Christian Magana provides excellent PR. Others could learn from him. People deserve to be treated with respect( spending $$$$) Overall, 5 star experience. Will return again. More

Great customer service The staff is always professional and provide excellent customer service from the moment you arrive to picking up your vehicle. You can be assured tha The staff is always professional and provide excellent customer service from the moment you arrive to picking up your vehicle. You can be assured that the representative will call you with status. More

Service Department was great Christian Magana was great. Super helpful. Every thing was done on time and correct. I was in and out and on my way. I had a few questions and he Christian Magana was great. Super helpful. Every thing was done on time and correct. I was in and out and on my way. I had a few questions and he answered them for me. And looked into an issue I had with the car. More

The best the best the best Selena is Rockin when it comes to Customer Service she is absolutely the best quick courteous funny she has it all The best the best the best Selena is Rockin when it comes to Customer Service she is absolutely the best quick courteous funny she has it all The best the best the best More

Always good service - Tidy always goes the extra mile to make you feel comfortable when you take your car for service and willing to accommodate and satisfy the needs . Al Tidy always goes the extra mile to make you feel comfortable when you take your car for service and willing to accommodate and satisfy the needs . Always calls to keep you updated. I rather drive to Long Beach instead of servicing the car near my home with the Torrance, South Bay dealership just because of the friendly welcoming, and particularly Taidy's excellent service. More

15K maintenance & new tirres good explanation & service. Good communications on the order was conveyed to me in a timely manner! My son Joe was allowed to pick up the car while I good explanation & service. Good communications on the order was conveyed to me in a timely manner! My son Joe was allowed to pick up the car while I was out of town. More