Mercedes-Benz of Long Beach - Service Center

Nick Ortiz made my service experience great! I would say no one ever really looks forward to having their car serviced, at least I know I don't. But working with Nick to have my 2015 CLS 400 ser I would say no one ever really looks forward to having their car serviced, at least I know I don't. But working with Nick to have my 2015 CLS 400 serviced was just about the most pleasant car servicing experience I have ever had in almost 20 years of Mercedes ownership! More

Thanks Christian in Service Department Great Service...Easy Drop Off and Pick Up...Told in detail what they did and the cost of repair was actually less than estimated..Highly Recommended Great Service...Easy Drop Off and Pick Up...Told in detail what they did and the cost of repair was actually less than estimated..Highly Recommended More

Christian made the process seamless and very easy LB MBZ is a fantastic dealership. very clean and very professional. I would highly recommend it for service. I always feel like they take really good LB MBZ is a fantastic dealership. very clean and very professional. I would highly recommend it for service. I always feel like they take really good care of you. More

Raymond Yambao is very knowledgeable and explained everything to me. I was concerned because I have a brand new car. Mr. Yambao went the extra mile to make sure I is very knowledgeable and explained everything to me. I was concerned because I have a brand new car. Mr. Yambao went the extra mile to make sure I was a happy customer. More

Fast, Easy, Pleasant Great overall experience, super courteous, friendly, and customer satisfaction oriented. Found my new MB dealership for my cars needs. Rebecca was ama Great overall experience, super courteous, friendly, and customer satisfaction oriented. Found my new MB dealership for my cars needs. Rebecca was amazing, and made sure my car was in and out fast. More

Nice place, good people Very satisfied with the services , the only thing im not satisfied is the cleaning ans washing please do something to improve the washing services, Ch Very satisfied with the services , the only thing im not satisfied is the cleaning ans washing please do something to improve the washing services, Christian is a very helpful person. More

Convenient I almost always arrive at the service center without an appointment and i still receive the same high quality attention service on the spot. Awesome I almost always arrive at the service center without an appointment and i still receive the same high quality attention service on the spot. Awesome More

Excellent Nicholas Ortiz has been very helpful and also takes the extra mile to help us. He answers and addresses any concerns we have right away. Mercedes at L Nicholas Ortiz has been very helpful and also takes the extra mile to help us. He answers and addresses any concerns we have right away. Mercedes at Long Beach is very lucky to have him. His service is exceptional! Great person. More

Great Customer Service I purchased my first Mercedes a week ago. I had my first issue with the car and came in to the dealership worried about how much it was going to costs I purchased my first Mercedes a week ago. I had my first issue with the car and came in to the dealership worried about how much it was going to costs. Mercedes took great care of me and I’m happy to be apart of the family. More

Excellent service Department I love the MBLB service department, Its very easy to bring your car in and get serviced. Everyone is very helpful especially Selena my service adviso I love the MBLB service department, Its very easy to bring your car in and get serviced. Everyone is very helpful especially Selena my service advisor. She makes me want to bring my car there. Its never stressful. I've been to other dealerships and its like a whole ordeal just to get your car in. I have a 2017 GT, 2017 S550, and 2018 G653. Always first class service and a great experience! Thank you MB Long Beach and Thank you Selene!!!! More