Mercedes-Benz of Long Beach

Fast, friendly, service I brought my car in for a service recall and in the course of that service it was determined that I needed a new battery. I receive a text letting me I brought my car in for a service recall and in the course of that service it was determined that I needed a new battery. I receive a text letting me know, and after confirmation that I wanted to have it replaced, it was done quickly, and my car was ready to go after a car wash, which was included. Selene, my service adviser, took the time to explain to me a couple of features that my car has which I was previously unaware of. More

Superb service from Greg Nersissian The dealership is clearly focused on my satisfaction and Greg Nersissian made sure that he exceeded my expectations. I was blown away by the clarity a The dealership is clearly focused on my satisfaction and Greg Nersissian made sure that he exceeded my expectations. I was blown away by the clarity and efficiency of the leasing process - and it was also fun! Greg treated me very well - would recommend him to anyone. More

Rebecca is always a pleasure with work with I live in San Clemente but I drive down to signal hill Mercedes just for service. Rebecca is super professional and a great asset to signal hill Merce I live in San Clemente but I drive down to signal hill Mercedes just for service. Rebecca is super professional and a great asset to signal hill Mercedes. She goes above and beyond to make sure everything is done efficiently and effectively from start to finish. Thank you More

Another Exceptional Purchase Experience with Dez! We've owned or leased 8 Mercedes in our lifetime, and this is our 4th straight lease with this dealership. We live in San Diego, but the local dealer We've owned or leased 8 Mercedes in our lifetime, and this is our 4th straight lease with this dealership. We live in San Diego, but the local dealers are nowhere near as transparent and forthright as Dez. He provides all the detailed numbers (RV, MF, Adjusted Cap Cost, etc.), so you can review in the comfort of your home. You can shop his deals, but you will find that few dealers in SoCal can match or beat. Further, all paperwork is furnished via email, so we simply drove up on a Sunday morning and returned our GLE for a GLS. We arrived at 1030a and were on our way at 1130a as he and his Finance Manager, April(?), were extremely efficient. I tell all my colleagues who are in the market for a Mercedes to start (and end) with Dez at Long Beach. More

convenient, professional, cordial, personal attention The location is very convenient on/off the freeway. This was my first visit to the service department. My assigned service advisor, Nick Ortiz was v The location is very convenient on/off the freeway. This was my first visit to the service department. My assigned service advisor, Nick Ortiz was very professional, business-like. He was very cordial and provided some exceptional personal attention toward helping me to get my dead cell phone charged while I waited for my vehicle to be serviced. More

Service Experience Service assistance was great. Nick was professional and kept me informed throughout the process. Much different experience than past years. Recommend Service assistance was great. Nick was professional and kept me informed throughout the process. Much different experience than past years. Recommend checking out the new attitude at LB Mercedes. More

Recall service for ecu Very helpful and friendly people, they deliver what they say time wise and job, thank you so much. we shopped around for new Van to convert it to RV a Very helpful and friendly people, they deliver what they say time wise and job, thank you so much. we shopped around for new Van to convert it to RV and other sales people want to sell you what they want they never listen put in long beach we fount a wonderful lady, her name is Sophany Vun, she gave us all the info we need and the price we think about, so we bought the van, we are very happy with it, thank you again. More

Service My experience was positive. The staff were welcoming, knowledgeable, efficient, and extremely helpful. Staff explained and guided me on the service of My experience was positive. The staff were welcoming, knowledgeable, efficient, and extremely helpful. Staff explained and guided me on the service of my car. Thank you. More

Excellent service provided by Rebecca. Service was excellent. Rebecca was helpful and professional. She kept me updated. I would certainly recommend Long Beach Mercedes Benz staff and deale Service was excellent. Rebecca was helpful and professional. She kept me updated. I would certainly recommend Long Beach Mercedes Benz staff and dealership. They are great! More

Service Sales person even helped me. vip treatment. I am very very happy with Toshi He treats me like his family. I like coming here. Thank you! Sales person even helped me. vip treatment. I am very very happy with Toshi He treats me like his family. I like coming here. Thank you! More