Mercedes-Benz of Long Beach

Outstanding Customer Service Had to do my first service call for my Sprinter chassis based Motorhome. Was welcome by Debbie and felt like a king even if it it was just a van. Al Had to do my first service call for my Sprinter chassis based Motorhome. Was welcome by Debbie and felt like a king even if it it was just a van. All service steps were thoroughly explained. Even if it is a bit far from home. I will drive the extra mile to visit this dealership. Thank you More

Great service Such helpful and friendly service! Love this dealership. Very Helpful and on time with service appointment. Would recommend this dealership to anyon Such helpful and friendly service! Love this dealership. Very Helpful and on time with service appointment. Would recommend this dealership to anyone. Thank you, Jesse Lopez. More

Great Service! I had a run flat tire that was losing air, so I called from the freeway and explained what was going on and was told to safely and quickly get to the I had a run flat tire that was losing air, so I called from the freeway and explained what was going on and was told to safely and quickly get to the dealership so that they could inspect the tire and give me their recommendations. The tire had to be replaced and I was told how the replacement policy worked. Thanks for the great staff! More

Excellent customer service! My service rep was one of the best reps I've had the pleasure of working with in 40 years. He was knowledgeable of the service I needed, explained pr My service rep was one of the best reps I've had the pleasure of working with in 40 years. He was knowledgeable of the service I needed, explained projected costs and worked with me to not overspend on service I did not need. My car is running great and completely up to date on all routine service requirements. Thanks Christian! I am looking forward to working with him again next week with my other car. More

Great Service on Recall Issue This dealership has outstanding service - the quality of their training is obvious. This is a very customer focused team. I really appreciate their This dealership has outstanding service - the quality of their training is obvious. This is a very customer focused team. I really appreciate their efficiency and focus. More

Pleasant experience Had a pleasant experience. No pressure. I initially wanted a used car but bought a new one because of the offered price. Lee and Joel were great to in Had a pleasant experience. No pressure. I initially wanted a used car but bought a new one because of the offered price. Lee and Joel were great to interact with. More

Kristine Robes is absolutely fantastic! The streamlined service I received in getting my new car lease was unbelievable. Kristine Robes and Jose are great. I have nothing but praise for th The streamlined service I received in getting my new car lease was unbelievable. Kristine Robes and Jose are great. I have nothing but praise for them. More

Excellent customer service I have left my Rv for service twice and my most resent service was this month. My service representative has been Debbie Auman who I found is knowledg I have left my Rv for service twice and my most resent service was this month. My service representative has been Debbie Auman who I found is knowledgeable about the vehicles she service and committed to providing excellent customer service. More

OUTSTANDING CUSTOMER SERVICE Nick Ortiz is awesome, not only is he professional, conscientious and kind, he makes sure he explains thoroughly what will be happening to your car an Nick Ortiz is awesome, not only is he professional, conscientious and kind, he makes sure he explains thoroughly what will be happening to your car and how often he will communicate with you while the car is there. More