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Mercedes-Benz of Long Beach

Signal Hill, CA

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633 Reviews
There are numerous reasons why drivers choose Mercedes-Benz of Long Beach. Proudly serving Signal Hill, Downey, Carson CA and Lakewood CA, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail. That means you can expect to learn all of the features of the specific new Mercedes-Benz C-Class, GLC 300, E-Class, GLE 350 or GLA 250 you're interested in. In the market for a pre-owned car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs.
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2300 E Spring St

Signal Hill, CA

90755

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Showing 633 reviews

September 03, 2020

Great service department, Kept me appraised of my service, and time management. Was quite surprise with the video, that was sent to me, explaining my service. All Mercedes dealers should adapt this More

by leonard.machado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN MAGANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

A huge thanks to Herb and Sophany! It was Herb that original reached out to me and although we were not considering a van at the time, in my conversations with Herb, it suddenly made sense to do so. More

by dwayne_sinclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sophuny Vun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Lugger
August 31, 2020

Raymond was fantastic. We got a last minute flat tire and he took care of us right away. Super efficient and he gave us excellent customer service. More

by Jperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAYMOND YAMBAO
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

This dealership, both in sales with Toshi, and in service with Christian. Both have exceeded expectation in customer service. Each have exhibited exemplary attention to our needs. More

by arielb42272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN MAGANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Good service and like the phone communications and maintenance video. The pen for customer signature should be wiped clean between customers. Price for tire rotation was too high. More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLBY SHAFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2020

Excellent Service Nicholas Ortiz provided friendly professional service for my car in a short period of time. Thank you for your service. I would recommend this dealer More

by vi helgoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2020

Colby has great customer service skills . When I arrived he was very attentive and polite .It really shows Colby cares about the client’s comfort and convenience . More

by Jessicah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLBY SHAFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2020

I brought my GLK350 here for the Takata air bag recall service. Service was competent and excellent as always. Plus the complementary car wash is a nice touch. More

by tomchoy
Recommend Dealer
Yes
Employees Worked With
Nick Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

RECALL NOTICE SUNROOF EXCELLENT SERVICE LOVED THE AFTER VIDEO ANALYSIS YOU EMAILED ME, SAYING I DO NOT NEED SERVICE NOW BUT BACK BRAKE PADS ARE AT 50 % & Employees dealt wi More

by TIGERWALK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLBY SHAFFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

quick, efficient service Service completed on time. No surprises. Social distancing protocols in place. No problems. Accomodations were a little sparse for those of us cho More

by sfwatanabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.