Mercedes-Benz of Long Beach
Signal Hill, CA
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 633 reviews
Great! Rebeca is very friendly and personable. I needed a tire, Rebeca took good care of me. Excellent service. This is my 3rd Benz. I always bring my cars here for service. I have been a Benz girl I needed a tire, Rebeca took good care of me. Excellent service. This is my 3rd Benz. I always bring my cars here for service. I have been a Benz girl for 20 Years. Love my E350!!!! More
One year maintenance Everything went smoothly. Rebecca Lee was my client service advisor and she was friendly, courteous and thorough. the wait was a bit long but it was F Everything went smoothly. Rebecca Lee was my client service advisor and she was friendly, courteous and thorough. the wait was a bit long but it was Friday so the dealership was busy. More
Dez is fantastic Shopped around for a while. Decided to wait. Then Dez shot me another email with updated price and I couldn’t pass it up. Dez is fantastic to work wit Shopped around for a while. Decided to wait. Then Dez shot me another email with updated price and I couldn’t pass it up. Dez is fantastic to work with. Responsive, honest, and great follow up. Deciding to buy and second vehicle from him now, and it’s great to know that I don’t even need to shop around for pricing. Thanks againDez!! More
Nicholas Ortiz is the best. He explained everything that was going to be done and he got it done! I was very pleased with his service. Couldn't have been better He explained everything that was going to be done and he got it done! I was very pleased with his service. Couldn't have been better More
Superior Service Experience My service advisor kept me in the loop at all stages of the service process. He returned my calls promptly, gave me realistic expectations, and was v My service advisor kept me in the loop at all stages of the service process. He returned my calls promptly, gave me realistic expectations, and was very accommodating to my schedule. More
Excellent service Everything about my process was awesome Thank you again for your services . I will continue to buy from Long Beach Mercedes. They will make it happe Everything about my process was awesome Thank you again for your services . I will continue to buy from Long Beach Mercedes. They will make it happen More
Excellent service by Nick Nick called with updates, he was very efficient, and helpful. Price for service was reasonable for Mercedes. The only problem was I saw some scratches Nick called with updates, he was very efficient, and helpful. Price for service was reasonable for Mercedes. The only problem was I saw some scratches on my car that I didn’t see there previously. Otherwise I will definitely go back. Thanks Nick! More
Excellent customer Staff has always exhibited excellent customer service skills. Patience and knowledge is a plus. Standing ovation to Nick Ortiz for his unwavering de Staff has always exhibited excellent customer service skills. Patience and knowledge is a plus. Standing ovation to Nick Ortiz for his unwavering dedication to customers. More
MAINTENANCE SERVICE Nick is a wonderful representative. He takes time to go over findings and makes recommendations without pressure. Shows concerns for the client and Nick is a wonderful representative. He takes time to go over findings and makes recommendations without pressure. Shows concerns for the client and is very polite. More
Great service Always my go to person Nick Ortiz is attentive, knowledgeable and overall great customer service. He got me in and out of the dealership when he recog Always my go to person Nick Ortiz is attentive, knowledgeable and overall great customer service. He got me in and out of the dealership when he recognized I’m running behind on schedule. More