Mercedes-Benz of Long Beach

Christian was very polite, knowledgeable, and explained the options we had in regards to the repairs we needed, but made sure to do what we asked for! the options we had in regards to the repairs we needed, but made sure to do what we asked for! More

Awesome Car! Awesome Deal! I had been in the market for a car for about a month. I had previously been with BMW/Mini for the last 10 years and leased 3 different vehicles from t I had been in the market for a car for about a month. I had previously been with BMW/Mini for the last 10 years and leased 3 different vehicles from them. When my lease was up, I had planned on releasing either a BMW or Mini. Unfortunately, not only were their lease deals expensive, they offered little to no customer loyalty cash / rewards towards a new vehicle. I never saw myself as a "Mercedes Guy." I thought they were too far over my budget and not sporty enough. I was completely wrong about that. My super fantastic sales associate (John Blackledge) gave me a deal so good that no other car company could come close (includes Subaru, VW, BMW, Audi, Mini). He had my 2020 GLA250 deal completed over email and even found me the color and options I wanted. The next day, I found my shiny new car with a bow in front of the dealership waiting for me...WOW!!! Excellent, no pressure sales person. I cannot stress how wonderful my experience was with John at Long Beach Mercedes. I also wanted to commend Jose Quintana for helping me learn the tech on the car. He is a very patient, attentive and knowledgeable advisor. Also a shout out to parts specialist Jovanny for helping me track down roof racks for my car. I truly appreciate your help! More

New Car Joel Turett is an excellent sales rep. He respond to my email right away. He gave me the lowest quote on a car, that I was looking at compared to oth Joel Turett is an excellent sales rep. He respond to my email right away. He gave me the lowest quote on a car, that I was looking at compared to other dealers. More

I had an unexpected service emergency (flat tire) and Raymond took great care of me from start to finish. Wonderful, quick, and top notch service experience! Raymond took great care of me from start to finish. Wonderful, quick, and top notch service experience! More

Found the fully loaded car Mercedes-Benz of LB found the fully loaded car that i wanted, with leather. Sales person Steve is an outstanding sales person. He listed to what I wa Mercedes-Benz of LB found the fully loaded car that i wanted, with leather. Sales person Steve is an outstanding sales person. He listed to what I wanted and was respectfully. Being a women most auto sales person don't give women respect. STEVE was WONDERFUL. Love Him... More

My go to place to shop for a new car.Ali Mosavi has My go to place to shop for a new car. Ali Mosavi has always go out of his way to make sure that he is giving me the best deal and making sure that I My go to place to shop for a new car. Ali Mosavi has always go out of his way to make sure that he is giving me the best deal and making sure that I am getting the car that I want. He has never fail to answer any questions that I have about the car features. He is like a family to me. My number 1 go to sales person. His manager David Gonzales has also been a very helpful and approachable person. Both him and Ali work as a team to deliver the best deal they have and making sure that I am Comfortable with the payment. I couldn’t thank them enough for their help recently in getting a new suv after a car accident. Definitely will recommend them to anyone who is looking for a Mercedes. More

Routine maintenance plus red light on dash resolution. This dealer does provide excellent services for RVs with an MB chassis. However, they could improve their after service wash/clean up process somewhat This dealer does provide excellent services for RVs with an MB chassis. However, they could improve their after service wash/clean up process somewhat by making it more thorough inside and out and perhaps add more wax into the soap solution. More

Great Service I was very happy with my overall experience in having my car serviced. I am very pleased with the attention Nick gave to me and the service to my car. I was very happy with my overall experience in having my car serviced. I am very pleased with the attention Nick gave to me and the service to my car. More

Salesperson experience Its pleasure working with Dez Desbiens for the second time. He is a straight shooter and I trust working with him. He is very patient through the s Its pleasure working with Dez Desbiens for the second time. He is a straight shooter and I trust working with him. He is very patient through the sales process and makes sure all my questions get answered. He is the reason I keep coming back. More

I purchased Mercedes from Toshi. It’s my second time. He and Risa are very kind and always very thoughtful for customers. Great experience. I will recommend everyone. and Risa are very kind and always very thoughtful for customers. Great experience. I will recommend everyone. More