Mercedes-Benz of Littleton

Had an emergency with my car and when I called the service dept to let them know I was having my car towed in I was told there were no loaners available for over a week and there was nothing they coul service dept to let them know I was having my car towed in I was told there were no loaners available for over a week and there was nothing they could do about it. I was assigned to Chris Bridges as my service advisor. He immediately got me a loaner and communicated every day as to what was going on with the parts they had to order for my car. I was so appreciative for not only the loaner car but his daily communication. The 5 stars is for Chris! More

Great service from Jason Thomas. He talked and negotiated terms directly with my Insurance Company and made the entire process very smooth for me. Also he kept me updated the whole t He talked and negotiated terms directly with my Insurance Company and made the entire process very smooth for me. Also he kept me updated the whole time about the status of the repair. My car was with MB Littleton for over 40 days waiting for parts, but I had the loaner at my disposal for no additional cost, so I didn't bother with the wait. Thanks Jason! More

Would like to especially thank Chris in the service department. He kept us in the loop while our car was being serviced so there were no surprises. Great job. Also had to get a loaner car and the loan department. He kept us in the loop while our car was being serviced so there were no surprises. Great job. Also had to get a loaner car and the loaner car person was great and knowledgeable More

Everyone I came across with, Christopher, Nicholas and Rich, the mechanic, were superior in their care. I will return to them!! Rich, the mechanic, were superior in their care. I will return to them!! More

From start to finish, Austin was super helpful, friendly, and professional! Service was completed incredibly fast with a comprehensive video and report. and professional! Service was completed incredibly fast with a comprehensive video and report. More

Very professional, pleasant and accommodating service department. Provided overnight service that was completed by the next morning. Offered option of Lyft or loaner car. Comfortable and well-stocked wai department. Provided overnight service that was completed by the next morning. Offered option of Lyft or loaner car. Comfortable and well-stocked waiting area. More

Great service, timely responses and high quality workmanship Thank you, thank you, thank you Jason! workmanship Thank you, thank you, thank you Jason! More

The best service department whose primary focus is customer service and quality workmanship! I have purchased more than one vehicle from this dealership and both the sales team and the service team ar customer service and quality workmanship! I have purchased more than one vehicle from this dealership and both the sales team and the service team are excellent and form a great partnership! More

Everything was made easy by Chris. It took a little longer than expected but that was due to parts. It took a little longer than expected but that was due to parts. More

I purchased my first Mercedes here and was very satisfied with their service. I did not purchase my second car at MB Littleton, but after a couple of service visits at the new dealership, I missed the great with their service. I did not purchase my second car at MB Littleton, but after a couple of service visits at the new dealership, I missed the great service from Littleton. My last tow services have been great. They provided a loaner car for me, and the service was done on time. I was kept updated, throughout the day. Le Len Lang is my service advisor and is a pleasure to work with. His attention to detail will make me look to MBLittleton for my next purchase. More