Mercedes-Benz of Littleton

Wow - who knew that overnight service existed and that they actually perform the work overnight. Austin Norris was our Service Tech and he was awesome. The video that he sent regarding the service work they actually perform the work overnight. Austin Norris was our Service Tech and he was awesome. The video that he sent regarding the service work was over the top. I had to ask Austin if he actually worked overnight with the tech as well or came in at 2:00a.m. to produce the video since it was in my email inbox about 5:30-6:00a.m. All I can say is that he went over and above. More

Great service through Jason - quick turnaround, excellent communication throughout the process. Highly recommend Mercedes Benz of Littleton and Jason communication throughout the process. Highly recommend Mercedes Benz of Littleton and Jason More

Austin was awesome with dealing with the service of my Mercedes c300 he kept me informed on everything going on even sent me a video of my car will be back for all my services here! Mercedes c300 he kept me informed on everything going on even sent me a video of my car will be back for all my services here! More

Scheduled "A" Service on our Sprinter, completed on time and at the price quoted. Service Advisor, Aaron Frankovich, is very knowledgeable and his customer service is excellent. and at the price quoted. Service Advisor, Aaron Frankovich, is very knowledgeable and his customer service is excellent. More

Chris Bridges is an outstanding. Hi, is very knowledgeable and friendly. Always ready to help. Chris was very understandable and kept me informed throughout the service process. Hi, is very knowledgeable and friendly. Always ready to help. Chris was very understandable and kept me informed throughout the service process. More

I had a new service writer on my most recent visit. I tend to worry when I have to deal with a new person, but Austin Norris mitigated my concerns. This was an annual service visit for my G550. Aust I tend to worry when I have to deal with a new person, but Austin Norris mitigated my concerns. This was an annual service visit for my G550. Austin was very attentive and kept me informed throughout the service process. Very pleased. More

Chris Bridges Is an outstanding service advisor. Chris was very knowledgeable regarding the transmission fluid change completed. He also gave good information regarding the need to change the sp Chris was very knowledgeable regarding the transmission fluid change completed. He also gave good information regarding the need to change the spark plugs in the future. More

Mike James is a true asset to your team. His efficiency, diligence, and follow up are a testament to his dedication to being organized & providing a great guest experience. His efficiency, diligence, and follow up are a testament to his dedication to being organized & providing a great guest experience. More

Car battery died with an error message. Mb ran tests and reported successful battery after charging it up Mb ran tests and reported successful battery after charging it up More

Horrible customer service! They do NOT care about customers at all. DO NOT purchase service maintenance contracts. They are a complete rip-off. My wife was injured in an ac They do NOT care about customers at all. DO NOT purchase service maintenance contracts. They are a complete rip-off. My wife was injured in an accident —not her fault — when the car was 8 weeks old and the car was totaled. We purchased the service agreement in good faith — we had every intention of using it. We never had the chance to use it. THEY WILL NOT refund our money for the service contract. What a disgusting and greedy company. What a terrible way to treat a customer. DO NOT do business with such a greedy dealership. They are throwing away a lifetime customer for $3,000. More