Mercedes-Benz of Littleton

Danial my service writer always does a very exceptional job taking care of our needs when it comes to getting work done our vehicles. Big thanks to him and your service team they always help get us back on job taking care of our needs when it comes to getting work done our vehicles. Big thanks to him and your service team they always help get us back on the road quickly. More

Jason Thomas was extremely helpful and I am very pleased with the work done and the entire experience overall with the work done and the entire experience overall More

While it took several days longer than expected due to a fault module, and was frustrating, Rory went out of his way to keep me up to date and try to make it less stressful. fault module, and was frustrating, Rory went out of his way to keep me up to date and try to make it less stressful. More

This is the 2nd time in about a month I’ve been not pleased. My 1st visit for a dash light cost me almost $3k to replace a seatbelt and in the process the brake fluid was overfilled and spilled onto p pleased. My 1st visit for a dash light cost me almost $3k to replace a seatbelt and in the process the brake fluid was overfilled and spilled onto paint…brake fluid was not even supposed to be addressed. 2nd visit different car. A1 service was basically an oil change for $750. They added fuel additive at $50 without permission and charged me a $270 diagnosis fee for a rattle at start up that is a known problem and a guess. At no time was any codes or instruments hooked up or panels removed etc…this was also a charge without my permission. I would reasonably assume this to be part of the A service. Also car was not washed even though u had it for several days. There was no communication this visit. After several days I had to call to ask about my car. Apparently they tried texting and email but I received no such communication. Why not try a different phone and try calling etc…. Very disappointed in Mercedes of Littleton. Walt. 303.905.1570 More

Unbelievably professional! Won’t go anywhere else for my Mercedes. Jason is awesome if you need the best service advisor of all time!!! Won’t go anywhere else for my Mercedes. Jason is awesome if you need the best service advisor of all time!!! More

MB of Littleton has been great from the purchase of my car to now my first service of my vehicle. They did a great job!! Thanks!! car to now my first service of my vehicle. They did a great job!! Thanks!! More

I recently took my car to Mercedes-Benz of Littleton for service, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the service representatives were professional, for service, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the service representatives were professional, courteous, and incredibly knowledgeable, making sure I felt valued as a customer. One of the standout aspects of my visit was the detailed service video they provided. It was not only informative but also gave me complete transparency into what was being done to my vehicle. Seeing my car being inspected and having everything explained in real time added a level of trust and confidence that you don’t always get with other dealerships. To top it off, the service was quick and efficient—I dropped off my car, and by the next morning, it was ready to go! The entire process was seamless, and the quality of service was nothing short of five-star excellence. If you’re looking for a dealership that truly prioritizes customer satisfaction, Mercedes-Benz of Littleton is the place to go! More

Work was done one-time and expertly accomplished. Service representative was helpful and knowledgeable. Will return. Service representative was helpful and knowledgeable. Will return. More

It was easy, i really liked the loaner car and texting to communicate was easy. communicate was easy. More

Outstanding service from the Metris van service team. Always helpful, efficient, and satisfactory work performance. Always helpful, efficient, and satisfactory work performance. More