Mercedes-Benz of Littleton

Best Experience Ever! I'm a first time buyer, so it's hard finding a dealer to work with you and take you seriously. But I was so glad I came here. Murad and Robert helped I'm a first time buyer, so it's hard finding a dealer to work with you and take you seriously. But I was so glad I came here. Murad and Robert helped me get the car I wanted with the price and loan I asked for. They made sure I was completely satisfied before everything was finalized. I couldn't be happier, you won't be disappointed if you come here! More

A whole new way of car buying We were looking to buy a new C400 and found that this dealership has a casual and relaxing environment - no stiffness at all given it is a Mercedes on We were looking to buy a new C400 and found that this dealership has a casual and relaxing environment - no stiffness at all given it is a Mercedes one. I pulled into the showroom with my sub-compact rental car and, surprisingly, I was treated nicely with respects. Zander made my car buying experience very easy and hassle-free. He was diligent in locating the EXACT car that we wanted as C400 is not currently well stocked anywhere in the country. All in all, I would not hesitate to buy another car from here and highly recommend it to everyone. More

Absolute worse place to purchase a vehicle . When dealing with your salesperson make sure you get everything down on paper, and make sure you get it copy everything written down. If not they wi . When dealing with your salesperson make sure you get everything down on paper, and make sure you get it copy everything written down. If not they will not stand behind their word or agreement. You will get the famous “There was no discussion of including….” Of course there was no discussion about getting this included, that’s why we had it done right? Makes sense to me. Furthermore, do not assume the obvious observation to be obvious to the dealership. I was injured and at a local hospital for rehabilitation due to breaking my neck and in a wheelchair. One would think that coming into a dealership in a wheelchair would be obvious that the individual would want to take advantage of a program like the Mercedes-Benz Mobility program. Unfortunately, I was not aware of this program until months after buying our Van and becoming ineligible for the program. When I asked the dealership why this was not offered to me I received the following response, initially they stated that when we purchased our Van this program was not available and then later they stated.” MBOL was not aware of any paratransit upfits done to the van” really? Why did they think I was buying a van like this? And lastly if they work on your vehicle the service department will take no responsibility for their work. We should have listened to the recommendations we received to do business with West Minister Mercedes but due to our situation and proximity to the hospital we did business with Mercedes a Littleton. Please do not make the same mistake we made and make the drive to West Minister, it will be worth your time in the long run! More

excellent sales man I recently bought a 2010 GL 450 Mercedes and MURAD was helping me out through the hall process ....so friendly honest no pressure nice guy to work wi I recently bought a 2010 GL 450 Mercedes and MURAD was helping me out through the hall process ....so friendly honest no pressure nice guy to work with More

Great work Zander Lens (and Carlos) It has been ten years since we bought a new car, and what a pleasure to have worked with Zander Lens (and Carlos on the administrative paperwork)! Wh It has been ten years since we bought a new car, and what a pleasure to have worked with Zander Lens (and Carlos on the administrative paperwork)! When I first met Zander I appreciated his friendly easy going style, and his patience with my many questions. To be honest, in seeking to purchase a Mercedes Benz for the first time, I thought the sales folk may be somewhat pretentious. Boy was I wrong. Not only was Zander great to work with, I found EVERYONE at MB of Littleton very friendly and helpful. They make things that much more comfortable when you have to visit with them again for any service needs, or other questions, as these new cars have lots to learn about! In that light, anytime I reach out to Zander post deal I find him very responsive and helpful! It is pleasure to return for service or other matters and visit with them! We look forward to another purchase of a Mercedes Benz (what a car!), and hope Zander remains at MB of Littleton so that we can work with him again!! And know that you'll enjoy working with Carlos as well when you're closing on your new car!!! More

Terrible customer service The management of the dealership at MB of Littleton treated me with total disrespect and did not offer any help in resolving my issue after purchasing The management of the dealership at MB of Littleton treated me with total disrespect and did not offer any help in resolving my issue after purchasing a vehicle. I have never experienced such lack of customer service from the management to the sales person. Based on my experience I would never recommend purchasing a vehicle from the MB of Littleton. The MB USA corporate department has little influence over its dealers thus leaving a buyer helpless if something goes wrong at the dealer level. More