Mercedes-Benz of Little Silver - Service Center

Amazing Customer Service At 515 PM or closing time for most service departments, the right front tire on my car blew out, fortunately my tires are run flats so I knew I could At 515 PM or closing time for most service departments, the right front tire on my car blew out, fortunately my tires are run flats so I knew I could travel a few more miles. I was on my way to an important meeting. In a panic I went to Contemporary Motors and found my service advisor Anthony Molfino hoping for a loaner, but instead he took my car in the shop, found someone willing to stay past hours and put on a brand new tire and have me out in less than an hour. What a relieve, what customer service. Bravo Anthony ! Wayne M Whitman More

My interaction with Anthony Molfino Anthony has been servicing my S class MB and my prior E class for ten years. His service is top notch because of his professionalism, automotive know Anthony has been servicing my S class MB and my prior E class for ten years. His service is top notch because of his professionalism, automotive knowledge and attention to detail. If you are getting your MB serviced at Contemporary. He is the Service Advisor I would recommend. More

Consistently Superior Service Since I purchased my Mercedes from Contemporary Motors, Denis has consistently provided outstanding customer service. He has delivered "Mercedes "leve Since I purchased my Mercedes from Contemporary Motors, Denis has consistently provided outstanding customer service. He has delivered "Mercedes "level" quality while keeping the customer as his primary focus. More

Great Service! I'm very pleased with my service interactions with Contemporary Motors. I have owned 3 Mercedes a 1999 SL500, 2001 SL500, and most recently my 2014 S I'm very pleased with my service interactions with Contemporary Motors. I have owned 3 Mercedes a 1999 SL500, 2001 SL500, and most recently my 2014 SL500. I live far from Contemporary and have received service at Millenium in Bridgewater, Open Road, Prestige Motors, and Contemporary Motors. Contemporary provides the best service by far, so I drive down there to get it serviced. Prestige Motors on Rt 17 was the worst. I bought my most recent SL550 through Prestige Motors. It was a lease return from my friend and we thought we needed to do the transfer at the dealer he bought the car from. I paid extra to Prestige to certify the car. Prestige told me the cost of extending the Mercedes Warranty would be 18% higher if I didn't do it at the time of the sale. I later found out this was a lie. The fee is 15% if I extend more than 30 days after the sale. I did not buy the extension from Prestige. I went to Contemporary and found that I had 30 days to extend the warranty with no penalty and so I bought it from Contemporary. My service advisor is Dennis...great guy. Their finance and lease specialist, Joanmarie Iannuzzelli is great to deal with and honest. More

Outstanding From scheduling to quality work to reasonable pricing -- they are the total package The car is retuned clean they are very professional. Recommend t From scheduling to quality work to reasonable pricing -- they are the total package The car is retuned clean they are very professional. Recommend them highly More

Best Service department in NJ Recently had my car serviced at Contemporary and being in the business they are truly one of the best. They certainly know about customer service. Recently had my car serviced at Contemporary and being in the business they are truly one of the best. They certainly know about customer service. More

Hire a Sensitivity Trainer Service staff is unprofessional, referring to patrons as Hon, Dear, and Damsel in Distress, dripping with sarcasm. Condescending, unable to accept acc Service staff is unprofessional, referring to patrons as Hon, Dear, and Damsel in Distress, dripping with sarcasm. Condescending, unable to accept accountability or be transparent (apparently only Mercedes can de-code the car's messaging system), the service staff needs an overhaul, and sensitivity training (I hope supervisors aren't referring to direct reports in this manner-- its an exposure too). A Mercedes C400 with less than 3500 miles, two recalls, and multiple service visits, Its important to trust your service team. And when you don't, it makes a new model like this, worthless and unreliable, as I've experienced. I won't be keeping my Mercedes. After less than 3500 miles, its far too uncomfortable to drive, and high maintenance for me to rely on, and worse, I simply don't believe the car is safe. And safety has to come first. More

The best sales and service I have owned many cars but after I owned a car form Contemporary Motor Cars I would never go back to another dealer. The treatment is first class and I have owned many cars but after I owned a car form Contemporary Motor Cars I would never go back to another dealer. The treatment is first class and they always have my best interest at heart. The service is awesome from the Ryan, the person that greets you, to the Manager John. I am always very pleased with my service and thankful that I am treated so well. I am always well informed of what has to be done with my car and the cost in advance so I feel comfortable. This is a great place... More

Spectacular service I have been extremely pleased with the quality of the service department and their very prompt follow up is tremendous. I would highly recommend Conte I have been extremely pleased with the quality of the service department and their very prompt follow up is tremendous. I would highly recommend Contemporary. More

Dennis kept me informed the entire transaction. The car was ready when promised and the price was fair. The work was completed correctly and I will recommend everyone to go there. was ready when promised and the price was fair. The work was completed correctly and I will recommend everyone to go there. More