Mercedes-Benz of Little Silver - Service Center

Rob did an outstanding job satisfying all of my concerns. He kept me abreast of what was going on and followed through on everything. He worked closely with the service manager, Dondi and they both did an ex He kept me abreast of what was going on and followed through on everything. He worked closely with the service manager, Dondi and they both did an exceptional job. More

We have leased cars and SUVs from Themis dealership for years and the service is excellent. years and the service is excellent. More

MB of Little Silver has been a reliable and trusted service provider. They do what they say they are going to do every time. Bob Murath has been my service advisor since I started using this dealersh service provider. They do what they say they are going to do every time. Bob Murath has been my service advisor since I started using this dealership in 2017. He is knowledgeable and reliable. I recommend both him and the dealership. More

I've been using this dealership for 14 years, always a pleasant experience. I still call it Contemporary MB. Randi is very personable and addresses my concerns promptly. pleasant experience. I still call it Contemporary MB. Randi is very personable and addresses my concerns promptly. More

Hourly rate is a little pricey but the staff is pleasant and the work is thorough. and the work is thorough. More

Although it was my first time meeting Randi @ Mercedes of Little Silver, I have been a client of the previous owners of the dealership which was Contemporary Motor Cars of Little Silver (since 1994). Randi Little Silver, I have been a client of the previous owners of the dealership which was Contemporary Motor Cars of Little Silver (since 1994). Randi was an OUTSTANDING Service Rep and I thoroughly enjoyed meeting with her and discussing many things - my car's service, which required much maintenance (as I had a tiny rodent living in my engine...ouch) but also needed more work. Randi was thorough in her explanation of what was needed and kept me informed every step of the way as to what was going on with the service and explained the additional repairs that were need. As I said, even though it was my first time dealing with Randi I was totally impressed with her knowledge, professionalism and most of all friendliness, and her sincerity. Randi had everything you could have needed in a Service Representative. More

Always courteous and respectful, quick helpful service. I can count on them for keeping my car tip top shape. A-1 service. I can count on them for keeping my car tip top shape. A-1 service. More

I wrote a prior review based on a very favorable experience with the salespeople prior to buying my car. Now I'm writing a second review based on my follow-up experience shortly after taking owners experience with the salespeople prior to buying my car. Now I'm writing a second review based on my follow-up experience shortly after taking ownership of the vehicle. Being a non-technical person I generally have difficulty understanding the plethora of information systems. In the past, at other dealerships, it would require my making 2-3 visits to the dealership to gain this knowledge and control. However, this time my experience was different. Zach, the sales/technical individual who assisted me, was extremely patient, explaining the auto's systems and answering my questions in an easy, unhurried, yet very informative manner. Thanks to Zach I now feel in full control of the varied systems and do not need to make another visit. More