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Mercedes-Benz of Little Silver - Service Center

Little Silver, NJ

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25 Reviews

25 Reviews of Mercedes-Benz of Little Silver - Service Center

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February 19, 2024

I wrote a prior review based on a very favorable experience with the salespeople prior to buying my car. Now I'm writing a second review based on my follow-up experience shortly after taking owners More

by victorio7
Recommend Dealer
Yes
Employees Worked With
Robert Cavalieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Guinee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Mercedes-Benz of Little Silver responded

We're glad to know that Zach was able to assist you in understanding your vehicle's systems, making the process easier for you. Thank you for trusting us with your business! Have a great ride!- The Contemporary Motor Cars Inc. Team

Feb 19, 2024 -

Mercedes-Benz of Little Silver responded

Victorio! We're delighted to know that Robert was able to make your car-buying experience smooth and pleasant at Contemporary Motor Cars Inc. It's great hearing how satisfied you were with Zach upon a second delivery. Thank you again

November 01, 2022

Typical used car dealer practices. Lots of stories and excuses but never the truth. There are plenty of car dealerships that will overcharge you; please try another one; theses people More

by HNSATMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Holden, Scott Coleman
October 28, 2022

Expensive and poor quality work. They charge you a fortune and then lie about what they did. They are NOT to be trusted. More

by mboyd212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Holden
October 25, 2021

I had the VERY BEST customer service experience today thanks to Dondi, Service Manager at Contemporary Motor Cars of Little Silver, NJ! While the service at this dealership is always good and friendly, More

by Renée
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dondi
June 26, 2021

I rate Robert Murath, the Service Advisor, and his staff as one of the best. I brought my C-Class C300W4 vehicle for major service. They not only did the service in a timely manner, they also proactively More

by iuqureshi-June2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

I would definitely recommend Dennis Opperman as a service advisor. He is customer focused, respectful, responsive, and very nice to deal with. I own 2 Mercedes, a 2001 SL500 and a 2014 SL550. I did not bu More

by Richard Hoynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Opperman
February 27, 2021

Michael Deusch is the best Mercedes host from coast to coast. Michele's world class expertise, and professional customer service exemplifies what it means to choose a Mercedes Bendz. Michale guided me thr More

by markberkeley86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Deusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Dennis fully understood and appreciated my concerns. Then quickly grasped the scope of what needed to be done and got it done in a timely and effective manner. Frequent updates on job progress. Overall very More

by nstaraceii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Opperman
July 31, 2020

I would like to congratulate MBUSA for the outstanding and exceptional customer service that you showed every single time. Your dealership Contemporary Mercedes in Little Silver, NJ showed me and my fa More

by Joselito
Recommend Dealer
Yes
Employees Worked With
Michael Deusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2020

I find it necessary and very well deserved to write a review on John Kellner. I’ve been a customer at Contemporary Motor Cars for years and for the past 6+ years I’ve had John as my service advisor. John More

by Jlmerola
Recommend Dealer
Yes
Employees Worked With
John Kellner
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