Mercedes-Benz of Little Silver

Quality Customer Service is most important My wife and I have a long standing relationship with Contemporary. It has always been positive. The Sales, Delivery, Service teams have always been My wife and I have a long standing relationship with Contemporary. It has always been positive. The Sales, Delivery, Service teams have always been great, hence our committment to Contemporary. Natalie recently took delivery of a CLA and loves the car. For some unknown reason to me, I was unable to program the garage door opener. Not a problem in the past. I spoke to Anthony in Service, he guided me...BUT still not working. A little embarrassed, I spoke with Anthony again and he suggested Tom from Service, stop by our home, for further diagnois. Tom arrived, showed me what I was doing wrong when loading...AND ALL IS NOW WELL! Thank you! My point with this is, you purchase a car once, but service it many times over. Service quality is very important to your experience. Once again, we're are very pleased with Contemporary!!! Lastly, we all know people are very quick to complain, when things don't go their way, BUT very rarely do people take the time to say--Thank You, GREAT JOB!!! To the Entire Team at Contemporary again, Thank You, Great Job!!! Jerry Kadash More

Hire a Sensitivity Trainer Service staff is unprofessional, referring to patrons as Hon, Dear, and Damsel in Distress, dripping with sarcasm. Condescending, unable to accept acc Service staff is unprofessional, referring to patrons as Hon, Dear, and Damsel in Distress, dripping with sarcasm. Condescending, unable to accept accountability or be transparent (apparently only Mercedes can de-code the car's messaging system), the service staff needs an overhaul, and sensitivity training (I hope supervisors aren't referring to direct reports in this manner-- its an exposure too). A Mercedes C400 with less than 3500 miles, two recalls, and multiple service visits, Its important to trust your service team. And when you don't, it makes a new model like this, worthless and unreliable, as I've experienced. I won't be keeping my Mercedes. After less than 3500 miles, its far too uncomfortable to drive, and high maintenance for me to rely on, and worse, I simply don't believe the car is safe. And safety has to come first. More

excellent dealership all around best experience I have dealt with Joe Barile since 2008.He always worked with me to get a good deal.Joe is one the best I have ever dealt with. I have dealt with Joe Barile since 2008.He always worked with me to get a good deal.Joe is one the best I have ever dealt with. More

The best experience Joe Barlie was great. he helped me to get the best deal. Joe sold me over 6 cars in 5 years. He's very professional & acts quick to help me. I think Joe Barlie was great. he helped me to get the best deal. Joe sold me over 6 cars in 5 years. He's very professional & acts quick to help me. I think the best car seller in my life. Hovakim Kiledjian More

What you would expect from Mercedes Eric Jastram delivered the kind of amazing service you would only expect from a Mercedes dealership. Always friendly, knowledgable, and patient with a Eric Jastram delivered the kind of amazing service you would only expect from a Mercedes dealership. Always friendly, knowledgable, and patient with all of my inquiries and requests, Eric made every effort to do the right thing for my family and guide us to our new car. More

Amazing experience Hello, My name is Joseph Zicchino D.D.S. and I would like to share my wonderful experience I had with Contemporary Motor Cars in Little Silver NJ. Hello, My name is Joseph Zicchino D.D.S. and I would like to share my wonderful experience I had with Contemporary Motor Cars in Little Silver NJ. I was having minor issues with my windows not staying up on my 2013 E350 convertible which I had purchased and paid off. While working with Mike Taylor in the service department, he made sure someone would pick my car up at my dental office so that I did not have to be inconvenienced by driving to the dealership. Subsequently, he would drop off an SUV so I can get around with all the snow we had this winter. They replaced mostly all the window components and even called the Mercedes headquarters in Germany to get my soft ware updated at no charge. However, I simply told them I did not feel comfortable parking the car outside in case of snow and rain. Much to my surprise, my salesman, Jon Paciello called me and said that the general manager, Mike Founds authorized a brand new 2015 E 400 at no charge to me. He cited we stand behind our cars and we want you to be happy. I said this is absolutely above and beyond my expectations and you guys have been great to me all along. I would not hesitate to recommend this dealership to anyone because they truly believe in customer satisfaction. This by far has been one of the most accommodating car dealerships that I have ever dealt with and I truly look forward to working with Contemporary Motor Cars on future purchases. If anyone has any questions, as far as business reference, please email me at DocZeke167@aol.com. Thank You More

Great experience First class experience from start to finish. Sean Gavigan did an outstanding job showing me the different models and talking through the various opti First class experience from start to finish. Sean Gavigan did an outstanding job showing me the different models and talking through the various options and benefits of each. Really comfortable and friendly environment. More

The best sales and service I have owned many cars but after I owned a car form Contemporary Motor Cars I would never go back to another dealer. The treatment is first class and I have owned many cars but after I owned a car form Contemporary Motor Cars I would never go back to another dealer. The treatment is first class and they always have my best interest at heart. The service is awesome from the Ryan, the person that greets you, to the Manager John. I am always very pleased with my service and thankful that I am treated so well. I am always well informed of what has to be done with my car and the cost in advance so I feel comfortable. This is a great place... More

Outstanding Experience It was a wonderful experience. Eric couldn't have been more friendly, knowledgeable, or professional. Did I mention patient? Went out 2 separate times It was a wonderful experience. Eric couldn't have been more friendly, knowledgeable, or professional. Did I mention patient? Went out 2 separate times to test drive. Service doesn't stop when you drive out the door. I have already stopped in to ask him a few more questions. Thanks to Richard for explaining all the features of my new car. I love it. More

Spectacular service I have been extremely pleased with the quality of the service department and their very prompt follow up is tremendous. I would highly recommend Conte I have been extremely pleased with the quality of the service department and their very prompt follow up is tremendous. I would highly recommend Contemporary. More