Mercedes-Benz of Little Rock - Service Center

Absolutel professional from Service manger to delivery when it was finished, on time as agreed on. when it was finished, on time as agreed on. More

Easy to schedule. Sales and Service is great. The manager's in charge are the best, too. Thanks for the great service. Sales and Service is great. The manager's in charge are the best, too. Thanks for the great service. More

Scheduling was easy, which I appreciated. I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same da I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same day. However, I left with the exact same issue. I returned the next day and was advised to try another fix. After that visit, not only was the original issue still unresolved, but now my key fob wouldn’t connect to the car either. After spending about 4 hrs there i was told to bring the vehicle back another day. Overall, I’m disappointed with the experience and the lack of effective resolution. More

Damon was very helpful and kind, I enjoyed meeting him. Everything was done as promised. Everything was done as promised. More

Everything was great fast easy and professional the waiting area was clean and the snacks was very good waiting area was clean and the snacks was very good More

Great customer service knowledgeable about the car that was sold, I received what I was looking for salesman very knowledgeable about the car that I purchased. was sold, I received what I was looking for salesman very knowledgeable about the car that I purchased. More

Service seems better than previous experience. Started service according to our appointment time. Very pleased Started service according to our appointment time. Very pleased More

Damon was very professional and really honest. I must say this time was different than my first time there. I was actually thinking about trading because of my first visit. Damon made me decide to I must say this time was different than my first time there. I was actually thinking about trading because of my first visit. Damon made me decide to keep my Benz ms burks More

I’ve been a customer for 12 years and I’ve been extremely pleased and I always get my car here of the Mercedes of Little Rock Arkansas.. pleased and I always get my car here of the Mercedes of Little Rock Arkansas.. More

Service Representative, Michael Imboden, was professional and kept me informed on status of vehicle, as well as making sure I was comfortable during my weight. and kept me informed on status of vehicle, as well as making sure I was comfortable during my weight. More