Mercedes-Benz of Little Rock

Jamie was wonderful to work with. She answered all our questions about the car and we were surprise how fast we were in and out when we picked the car up. Loved the whole experience She answered all our questions about the car and we were surprise how fast we were in and out when we picked the car up. Loved the whole experience! More

Lovely car. Perry was very helpful. Thanks a bunch. i would do it again. we were treated very well. Perry was very helpful. Thanks a bunch. i would do it again. we were treated very well. More

Devon was very helpful very professional, made sure we understood everything. I highly recommend Devon on my next purchase understood everything. I highly recommend Devon on my next purchase More

Everyone so professional and courteous at this dealership. You are always met with a smile and may I help you! dealership. You are always met with a smile and may I help you! More

Unfortunately my recent experience was just like all my experiences when I’ve had my car in. That is very poor. Took the car in on a Saturday and given a preliminary diagnosis and told that you could do experiences when I’ve had my car in. That is very poor. Took the car in on a Saturday and given a preliminary diagnosis and told that you could do more testing on Monday. No problem. Got no call all week and then we called on friday.Said the problem had been fixed and we could come get it. No one called us. Our Mercedes app said the car had not been unlocked at all during the time it was supposed to be looked at. And, no surprise, the problem had not been fixed. Had to take it back and then it seems to have been fixed. A software problem. Every time it takes at least two visits to fix a problem and communication is poor. I haven’t blown you up on social media, because i feel everyone gets a second chance, but yall have reached the limits of my patience. There is obviously and structural problem with your service department More

Caleb and his team came to our rescue. They worked us in and got things turned around in a timely matter. Very pleased They worked us in and got things turned around in a timely matter. Very pleased More

Efficient work. Great service. I would highly recommend them to anyone who owns a Mercedes. Great service. I would highly recommend them to anyone who owns a Mercedes. More

All the employees are very professional and always acknowledge you. They make you feel comfortable and periodically update you while you wait. However, upon receiving my final bill, I was not infor acknowledge you. They make you feel comfortable and periodically update you while you wait. However, upon receiving my final bill, I was not informed that you charge a 'surcharge' if you use a credit card. If this was posted and/or the service person made me aware, I would have written a check instead! It is illegal in the state of Arkansas to access a surcharge without posting and informing a customer. More

Perry was great! We were in and out with the purchase of our vehicle. I highly recommend this dealership. Our finance guy was amazing, as well. We were in and out with the purchase of our vehicle. I highly recommend this dealership. Our finance guy was amazing, as well. More

Love the customer service. Great service! Caleb kept me informed and my vehicle was ready within a good timeframe. Great service! Caleb kept me informed and my vehicle was ready within a good timeframe. More