Spencer West

Great purchase experience Dealership was nice and clean and staff was nice and professional I will send referrals as soon as 1 arrives and staff was nice and professional I will send referrals as soon as 1 arrives More

by MICHAELI5882 Verified Customer Verified Customer

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I found a car I wanted from across the country - NJ. Spencer did an amazing job coordinating the purchase, was super responsive to all questions I had, and made it the easiest buying process ever. Spencer did an amazing job coordinating the purchase, was super responsive to all questions I had, and made it the easiest buying process ever. More

by Tom Verified Customer Verified Customer

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Spencer went above and beyond to deliver my new car. He also provided detailed training on the options and settings. He also provided detailed training on the options and settings. More

by youcanbankonit Verified Customer Verified Customer

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Great service. Made sure I had the right vehicle to meet my needs and performance requirements. Made sure I had the right vehicle to meet my needs and performance requirements. More

by ahester1 Verified Customer Verified Customer

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Everyone is so professional and kind and studious of making sure you are taken care of making sure you are taken care of More

by tyusjacqueline Verified Customer Verified Customer

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Whole experience was excellent. Spencer was knowledgeable and professional. Jarrod in finance was great. Whole team personable and courteous. Spencer was knowledgeable and professional. Jarrod in finance was great. Whole team personable and courteous. More

by little.corey Verified Customer Verified Customer

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Unfortunately my recent experience was just like all my experiences when I’ve had my car in. That is very poor. Took the car in on a Saturday and given a preliminary diagnosis and told that you could do experiences when I’ve had my car in. That is very poor. Took the car in on a Saturday and given a preliminary diagnosis and told that you could do more testing on Monday. No problem. Got no call all week and then we called on friday.Said the problem had been fixed and we could come get it. No one called us. Our Mercedes app said the car had not been unlocked at all during the time it was supposed to be looked at. And, no surprise, the problem had not been fixed. Had to take it back and then it seems to have been fixed. A software problem. Every time it takes at least two visits to fix a problem and communication is poor. I haven’t blown you up on social media, because i feel everyone gets a second chance, but yall have reached the limits of my patience. There is obviously and structural problem with your service department More

by jmarks66 Verified Customer Verified Customer

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I don't have 15 words to write. How long will it take to get my check to pay my sales taxes. How long will it take to get my check to pay my sales taxes. More

by lorrijb1218 Verified Customer Verified Customer

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Many Thanks. Spencer at the Little Rock location thank you for your time and patience. You were more than helpful and very professional. I highly will recommend S Spencer at the Little Rock location thank you for your time and patience. You were more than helpful and very professional. I highly will recommend Spencer any chance I get. He went above and beyond to help me. More

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Pleasant staff and attentive everyone was respectful and were knowledgeable about the products.especially the insurance and finance individual and of course Spencer in sales. were knowledgeable about the products.especially the insurance and finance individual and of course Spencer in sales. More

by Okiedoc Verified Customer Verified Customer

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