Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
451 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
Contact Dealership
View Awards

3401 Lehigh St

Allentown, PA

18103

Directions

By Type

Showing 451 reviews

October 03, 2024

This visit was 100% better than the last one I had. Things went much smoother and I felt that they listened to what I had to say this time. More

by tekabo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 04, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're glad to hear that your recent visit was a significant improvement at Mercedes-Benz of Lehigh Valley. Listening and ensuring smooth experiences are top priorities for us, so it's great to know we met those expectations this time around!

October 03, 2024

Very helpful and professional. Raye is a wonderful service/ sales person. Couldn’t be nicer. More

by plantgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raye
Report | Print
Oct 04, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thanks so much for leaving Raye and Mercedes-Benz of Lehigh Valley a five-star review! We will be sure to pass your kind words along. Have a great day!

September 28, 2024

Looked at every Sprinter dealer within 250 miles of our location. Only Sprinter 2500 standard crew cab in the northeast. Nick did a great job finding the vehicle we were looking for. Service was great More

by gusc1911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Martin
Report | Print
Sep 30, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Nick was able to find the perfect Mercedes Sprinter 2500 for you at Mercedes-Benz of Lehigh Valley! Thanks for sharing your positive experience with us. Safe travels in your new vehicle!

September 23, 2024

Excellent service. Rich did a great job getting my car taken care of after the incident at the wash rack. I’ll keep coming back. More

by brockwaygeoffrey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Sep 23, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience! We're glad to hear Rich provided excellent service at Mercedes-Benz of Lehigh Valley. We look forward to seeing you again!

September 20, 2024

Steven was polite and professional. I was advised regarding what service was suggested by the mechanics. Work was completed with in the estimated time that was shared. More

by Mary Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 20, 2024 -

Mercedes-Benz of Lehigh Valley responded

Mary Jane, we're delighted to hear that Steven provided you with professional and timely service at Mercedes-Benz of Lehigh Valley. Thanks for sharing your experience!

September 17, 2024

Service is always excellent and the staff has always been professional and courteous. I recommend them to anyone! More

by bagulsby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Colaiezzi
Report | Print
Sep 17, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the recommendation! We're delighted to hear that our team at Mercedes-Benz of Lehigh Valley consistently provides excellent service. We appreciate your support!

September 13, 2024

Great service. Appreciate the special attention Rick provides in service. I’ve been a customer for years. More

by Bjdenclerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
Report | Print
Sep 13, 2024 -

Bjdenclerm responded

Great service by Rick. Been a customer for years

Sep 16, 2024 -

Mercedes-Benz of Lehigh Valley responded

Bjdenclerm, thank you for your loyalty and kind words about Rick's service at Mercedes-Benz of Lehigh Valley. We appreciate having you as a long-time customer!

September 11, 2024

Thanks to service dept. . emergent issue with rear view mirror. I was able to make an online appt in the weekend - arrived on Monday at appt time. Greeted and managed probl More

by phdnurse09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept — unsure of name
Report | Print
Sep 17, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're so glad our service department could assist with your rearview mirror issue promptly here at Mercedes-Benz of Lehigh Valley. Thank you for being a loyal customer for over 15 years! We appreciate your continued trust and support.

September 11, 2024

juan was very polite and helpful. kept me updated throughout the process. I’m thankful. More

by patriciol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juan martinez
Report | Print
Sep 11, 2024 -

Mercedes-Benz of Lehigh Valley responded

We are delighted to have earned your five stars, and we'll pass your review along to Juan! Thanks for choosing Mercedes-Benz of Lehigh Valley.

September 05, 2024

Rotated tires but didn’t adjust pressure required a stop T a tire store to correct More

by lessigdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Mercedes-Benz of Lehigh Valley responded

I'm sorry for the oversight regarding your tire pressure. We aim to provide comprehensive service and it's disappointing that we missed a step. Please reach out if there's anything our team can do to assist you moving forward. Thank you, Rex Weaver - Service Director - (610) 967-0827

1
...
7
8
9
...
46