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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
442 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 442 reviews

December 22, 2024

Was told would take 90 minutes, took close to 200. Also, seems to be pressure to tack on additional services. More

by stanlejd1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylon
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Dec 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your feedback with us. We apologize for the delay and any pressure you felt during your visit to Mercedes-Benz of Lehigh Valley. Your comments are important; please reach out at your convenience so we can address them. Best, Rex Weaver - Service Director - (610) 967-0827

December 20, 2024

Excellent service with pick up and return. Rick Spaniix has been my service manager for18 years, he is the best. More

by janecrillyschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Mercedes-Benz of Lehigh Valley responded

Jane, thank you for your loyalty and kind words about Rick! We're delighted to hear that you've consistently received excellent service from Mercedes-Benz of Lehigh Valley. We look forward to continuing this tradition with you in the future!

December 18, 2024

Jake was a great salesman. Very helpful and efficient. We had a wonderful experience. Barry and Kanda Lesperance More

by K.Lesperance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Mercedes-Benz of Lehigh Valley responded

Kanda, we're delighted to hear that Jake provided you with a wonderful experience at Mercedes-Benz of Lehigh Valley. Thank you for sharing your feedback!

Dec 19, 2024 -

K.Lesperance responded

Excellent service and dealership

December 13, 2024

Always excellent experience. Rick did great job this time as always.Very caring environment at MB of LV. More

by Shuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Dec 13, 2024 -

Mercedes-Benz of Lehigh Valley responded

Shuja, we're delighted to hear that Rick and the team at Mercedes-Benz of Lehigh Valley provided you with another excellent experience. Thank you for your kind words!

December 13, 2024

Always excellent experience. Rick did great job this time as always.Very caring environment at MB of LV. More

by Shuja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Dec 13, 2024 -

Mercedes-Benz of Lehigh Valley responded

Shuja, thank you for sharing your positive experience with Rick and the team at Mercedes-Benz of Lehigh Valley! We're delighted to hear that our caring environment keeps bringing you back. Safe travels until next time!

December 07, 2024

Jonathan did an impeccable job from the time I dropped off the car 🚘 until I picked it up.First of all he explained everything that needed to be done and why.Secondly he always acted in a polite and prof More

by smick1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 09, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with Jonathan at Mercedes-Benz of Lehigh Valley! We're delighted to hear that his professionalism and clear communication made your visit a pleasure. We appreciate the feedback and look forward to serving you in the future!

December 07, 2024

Pleasant, fast, clean, efficient, knowledgeable, comfortable and well stocked waiting room. Would highly recommend to anyone. More

by Newmarks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Dec 09, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the glowing review! We're delighted to hear that your experience at Mercedes-Benz of Lehigh Valley was pleasant and efficient. We appreciate your recommendation and look forward to serving you again in the future!

December 06, 2024

Excellent and professional client service. The process was transparent and easy - James did a great job More

by Emeka_ohadike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lewis
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Dec 06, 2024 -

Mercedes-Benz of Lehigh Valley responded

Emeka, we're delighted to hear that James provided excellent service and made the process smooth for you at Mercedes-Benz of Lehigh Valley. Thank you for sharing your experience!

December 02, 2024

Rick is very nice guy , accommodating , reliable , he knows what is he doing and once we drop off the car u will not call MB he will call you back right away . We used Rick for 14 years no problem at all More

by Elma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick S from Service dept.
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Dec 03, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with Rick and the team at Mercedes-Benz of Lehigh Valley! We're delighted to know that his accommodating service has kept you coming back for 14 years. We appreciate your loyalty and look forward to continuing to serve you in the future!

November 28, 2024

The service they offer is excellent. Starting with my Service Manager Rick Spanitz, scheduling, vehicle evaluations, communicating with customers about the vehicle and repairing the vehi More

by Ejfrick5166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanitz
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Dec 02, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Lehigh Valley! We're delighted to hear that Rick and the team provided excellent service from start to finish. We appreciate your feedback and look forward to serving you again in the future!

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