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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
479 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 479 reviews

March 23, 2023

Excellent service, I can really appreciate a dealership that is courteous and professional. Everything I addressed was looked at and taken care of in a timely manner! More

by Nina Delk
Recommend Dealer
Yes
Employees Worked With
John in the Service Department
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March 18, 2023

Great and the best in the valley everyone make feels like was home return my 🚘 clean. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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March 16, 2023

Juan in the service department was superior as someone who provided care for a customer at a time nobody else seemed to regarding a hugely awaited Mercedes Warrantied repair. On every level he was persona More

by Kim
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Mar 21, 2023 -

Mercedes-Benz of Lehigh Valley responded

Kim, thank you so much for your sentiments on your experience with Juan in our service department. We appreciate your business and look forward to seeing you next time!

March 16, 2023

Five star service level from start, sales, to finish, finance! Felt welcomed throughout my visit and didn’t feel pressure just to make a sale. Edwin and Donato didn’t have an easy task with the expectati More

by Sarah.l.taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Perez, Donato Ciampittiello
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Mar 16, 2023 -

Sarah.l.taylor responded

Five star service level from start, sales, to finish, finance! Felt welcomed throughout my visit and didn’t feel pressure just to make a sale. Edwin and Donato didn’t have an easy task with the expectations I had in what I wanted but they made it happen. Edwin did a fantastic job maintaining an open line of communication with me throughout the process as well. A+ dealership

March 15, 2023

Excellent communication and friendly, efficient service. The waiting area is convenient and comfortable. Great job! More

by Mjcaverly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 10, 2023

Service was fast and professional. Will definitely be back again. I will also refer others. More

by Frables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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March 10, 2023

This dealership is very pleasant an treat you with kindness an the customer service is very outstanding. Thank you More

by My Benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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March 09, 2023

Expected a car wash after inconvenience of driving 1 hour for a safety recall inspection More

by Chris
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Beck - 5 stars
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Mar 10, 2023 -

Mercedes-Benz of Lehigh Valley responded

Chris, Thank you for your review. I believe Beth reached out to you today and offered a valet of your vehicle to come back for the car wash. You explained you'd be coming in later in the year and we'd be happy to take care of it then. Apologies that it wasn't done this time and we hope to see you again soon to make that up to you. Thank you for your business, as always.

March 09, 2023

Top cars, top dealership, top salesman. What more can I say. Thank you, Stephen for making the process simple and pleasant. More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
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March 04, 2023

Excellent customer service! Very knowledgeable and informative!! The location was clean and the atmosphere was pleasant. More

by Lavorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard S
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