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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
451 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 451 reviews

June 26, 2024

Not sure if my last survey timed out Top Notch, service is 2nd to none. Won't go anywhere else. Folks like Johnathan Sell In service, really make the difference ! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Mercedes-Benz of Lehigh Valley responded

Tony, we're delighted to hear that Johnathan and the team at Mercedes-Benz of Lehigh Valley provided top-notch service! Thanks for your loyalty and kind words.

June 23, 2024

Juan is the consummate professional! He is knowledgeable, customer service focused, professional and HONEST! Big reason why I am a Mercedes “loyalist” More

by Cos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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Jun 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Juan's professionalism and dedication have made such a positive impact on your experience at Mercedes-Benz of Lehigh Valley. Thanks for being a loyal customer!

June 22, 2024

Excellent. Fast service. All were polite and helpful. Called in AM for bulb change. Changed that morning ! More

by patrice.defazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 24, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're glad to hear our team at Mercedes-Benz of Lehigh Valley provided fast and helpful service. We appreciate your support!

June 21, 2024

Was helped by Juan. Total efficiency. Always kept us up to date on the progress. Thanks Juan More

by sdrtile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 21, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're thrilled Juan has hit the mark with attentive communication! Thank you for being a Mercedes-Benz of Lehigh Valley customer.

June 15, 2024

Everyone is so friendly and seems to care about me and my car. Beth is amazing and the waiting room is like a resort. More

by Barbara scicchitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth wolcott
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Jun 17, 2024 -

Mercedes-Benz of Lehigh Valley responded

Barbara, we're delighted to hear that Beth and the team at Mercedes-Benz of Lehigh Valley made your visit enjoyable. Thanks for sharing such positive feedback!

June 11, 2024

Great experience. Jim was more than helpful. I plan on dealing with this dealership again More

by Prunestj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for choosing Mercedes-Benz of Lehigh Valley. We appreciate your positive feedback!

June 04, 2024

Liz was wonderful to work with. She made the experience extremely positive! Highly recommend Liz Kim!! More

by skane2070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Liz made your experience at Mercedes-Benz of Lehigh Valley so positive! Thanks for the high recommendation!

June 03, 2024

Great personalized service, willing to go above and beyond. They address all issues you may have More

by kristi.lutes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin Vargas
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Jun 03, 2024 -

Mercedes-Benz of Lehigh Valley responded

Kristi, this is the kind of feedback we work hard for at Mercedes-Benz of Lehigh Valley! Thank you for the stellar review.

May 31, 2024

Fast, service with good communication. The price was shown at the beginning so no surprises. More

by Mevlut
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 31, 2024 -

Mercedes-Benz of Lehigh Valley responded

Mevlut, thank you for the great review. We look forward to seeing you again at Mercedes-Benz of Lehigh Valley!

May 30, 2024

Had an excellent experience. Our salesperson, Jake OBrien, was very professional and attentive to our needs. Would highly recommend him to anyone interested in purchasing a Merce More

by Dobrien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob OBrien
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May 30, 2024 -

Dobrien responded

Had an excellent experience at Mercedes-Benz of Lehigh Valley and will recommend them to everyone!

May 30, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thanks for sharing your excellent experience with us! Jake and the team at Mercedes-Benz of Lehigh Valley appreciate the recommendation and wish you happy miles ahead!

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